Question

一封英文的道歉信...很急！！

Mr.john Tan 投递一个包裹..但他们写的地址我们看错了，由于地址的错误，导致没有在那个时间送到..
要写：承认错误，道歉，说原因，和做出一些保证
help me!!谢谢...

Answer 1

OK! Let me help you:

Dear xxx,

I am excessively sorry for not diverying the package in time. Please accept my sincere apology with gratitude. I hope you will understand me and excuse me for my clarelessness.
It all happened by accident.One of my workmates who made a mistake in writting the adress, so this package was sent to the wrong place .
Again I apologize for my delay . I am sure that we will be more careful next time.
I wish you would forgive me.
Sincerely yours,
xxxxx

Answer 2

am excessively sorry for not diverying the package in time. Please accept my sincere apology with gratitude. I hope you will understand me and excuse me for my clarelessness.
It all happened by accident.One of my workmates who made a mistake in writting the adress, so this package was sent to the wrong place .
Again I apologize for my delay . I am sure that we will be more careful next time.
I wish you would forgive me.
Sincerely yours,

Answer 3

Dear Mr. Tan

First of all, we sincerely apologize for delay of your parcel. Due to the mistake in reading the parcel address, we did not deliver your parcel on time. Please excuse this mistake and note that we have resent the parcel through our expediate shipping at no extra cost.

We sincerely apologize for our behaviour and hope to work with you again.

Best regards,

xxx