Question

这段英文怎么翻译？

帮我翻译下面这段话，请不要用翻译软。
提示这段话的语境是：我给某海淘网站发信息说我至今没收到货，然后海淘网站给我回复的一部分，大概意思是告诉我可以做什么。
我想知道：我应该怎么做？

There are a couple of things we would ask you to do before we take this matter further. We’d really appreciate it if you could check your parcel hasn’t been left with a neighbour or if a calling card has been left at your address. If you have received a calling card please follow the instructions on this.
If you’ve already checked the above and the parcel still hasn’t arrived after 15 working days from the date of dispatch, please complete the attached form to confirm to us that your order has been lost in the post. This is the maximum time that you will be asked to wait before we take action, and your parcel may still be delivered before this date.
Please reply to this email including the completed form. Once we have received your completed Lost in Post Declaration we can send a replacement order to you. To allow us to do this, please confirm your full delivery address.
不要用网上翻译，要求自己翻译。
我就想知道：
我要检查什么？包裹、邻居、信箱，是什么意思
我什么时候可以填写表格发送，是15个工作日之后，还是在15个工作日之内（超出时间就过期了）

Answer 1

大体就是说建议你首先检查一下邻居有没有代收之类的，还有你得电话地址有没有什么问题。如果这些都检查过没有问题，那在货物邮寄之后的15个工作日，请你填一下附件中的表格以便确认你得订单在邮寄过程中丢失。你要完整的填写表格。一旦我们收到你得丢失声明，我们可以重新给你发送订单。请按照此做，并确认你得邮寄地址。