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三、中国商务谈判人员的应对之策1.专家型团队组合策略。美国人的谈判团队一般由专家组成,他们有非常丰富的专业知识背景,而且美方非常重视合同的法律性。所以中方谈判团队一定要安...
三、中国商务谈判人员的应对之策
1.专家型团队组合策略。美国人的谈判团队一般由专家组成,他们有非常丰富的专业知识背景,而且美方非常重视合同的法律性。所以中方谈判团队一定要安排谈判、技术、财务、翻译等方面的专家或顾问,特别是法律方面的专家。这样在谈判过程中出现的各方面才能应对自如,在合约签定方面才能保证无纰漏出现。
2.营造氛围策略。中国谈判人员尊重美方的文化习惯能够营造一种平等、融洽的谈判氛围。如美国谈判者喜欢直接谈具体条款,中方谈判者可以从对方的习惯出发调整思维从具体条款开始谈判。这样会使美方觉得中方对他们的尊重,进而他们也会相应尊重中方的一些不同于他们的谈判行为。这样谈判的氛围会变得和谐友善。
3.沉默和倾听策略。针对美国谈判人员准备充分和专业性的特点,中方谈判人员在谈判前要认真做好市场信息、对手信息和法律信息的搜集,在谈判过程中可以使用沉默策略,通过多听多思,在倾听的过程中获取对方更多的信息。
4.务实语言策略。中方谈判者在与美方谈判时,要采取直接、坚决的务实语言策略。在谈判是尽可能直接了当,冷静地争论,避免使用诸如“可能”、“也许”之类模棱两可的回答。语气要坚决而礼貌,要明确地告诉对方自己的态度和意见。
5.多方案策略。针对美国谈判人员自信和注重实际利益的特点,在谈判陷入僵局时中方可采用多方案策略来作出有条件让步。多方案策略就是在谈判前确定多种双方可以接受的要价方案,在谈判遇到僵局时提出来来讨论,可以为谈判提供新的解决问题的思路。
6.拖延策略。根据美国人谈判讲究效率的特点,中方谈判人员可以运用拖延策略获得主动权。拖延策略就是通过拖延谈判时间来化被动为主动,迫使对方在谈判要价上作出让步。这样还可以使美方谈判代表有压迫感,从而尽早签署合约。
7.弹性承诺策略。由于美国商人有较强的法律意识,严格按合同履约,所以中方谈判人员运用弹性承诺策略来保护自己合情合理的要求。弹性承诺策略就是强调合同内容要有适度弹性,将未来合同期内可以预见的多种情况及各自应该承担的责任和义务都写入合同。这样就不会因情况变化、更改合约而遭遇赔偿起诉。
8.简约礼仪策略。由于美国人的实用主义谈判观念,中方谈判人员可以运用简约礼仪策略。就是在交往过程中运用简单而实用的礼仪,达到友善、尊重的目的。在语言上用敬语称呼但不必过于自谦;在行为上温文尔雅;在服饰上男士着西装革履,女士着套装套裙;在接待上简单而随意。 展开
1.专家型团队组合策略。美国人的谈判团队一般由专家组成,他们有非常丰富的专业知识背景,而且美方非常重视合同的法律性。所以中方谈判团队一定要安排谈判、技术、财务、翻译等方面的专家或顾问,特别是法律方面的专家。这样在谈判过程中出现的各方面才能应对自如,在合约签定方面才能保证无纰漏出现。
2.营造氛围策略。中国谈判人员尊重美方的文化习惯能够营造一种平等、融洽的谈判氛围。如美国谈判者喜欢直接谈具体条款,中方谈判者可以从对方的习惯出发调整思维从具体条款开始谈判。这样会使美方觉得中方对他们的尊重,进而他们也会相应尊重中方的一些不同于他们的谈判行为。这样谈判的氛围会变得和谐友善。
3.沉默和倾听策略。针对美国谈判人员准备充分和专业性的特点,中方谈判人员在谈判前要认真做好市场信息、对手信息和法律信息的搜集,在谈判过程中可以使用沉默策略,通过多听多思,在倾听的过程中获取对方更多的信息。
4.务实语言策略。中方谈判者在与美方谈判时,要采取直接、坚决的务实语言策略。在谈判是尽可能直接了当,冷静地争论,避免使用诸如“可能”、“也许”之类模棱两可的回答。语气要坚决而礼貌,要明确地告诉对方自己的态度和意见。
5.多方案策略。针对美国谈判人员自信和注重实际利益的特点,在谈判陷入僵局时中方可采用多方案策略来作出有条件让步。多方案策略就是在谈判前确定多种双方可以接受的要价方案,在谈判遇到僵局时提出来来讨论,可以为谈判提供新的解决问题的思路。
6.拖延策略。根据美国人谈判讲究效率的特点,中方谈判人员可以运用拖延策略获得主动权。拖延策略就是通过拖延谈判时间来化被动为主动,迫使对方在谈判要价上作出让步。这样还可以使美方谈判代表有压迫感,从而尽早签署合约。
7.弹性承诺策略。由于美国商人有较强的法律意识,严格按合同履约,所以中方谈判人员运用弹性承诺策略来保护自己合情合理的要求。弹性承诺策略就是强调合同内容要有适度弹性,将未来合同期内可以预见的多种情况及各自应该承担的责任和义务都写入合同。这样就不会因情况变化、更改合约而遭遇赔偿起诉。
8.简约礼仪策略。由于美国人的实用主义谈判观念,中方谈判人员可以运用简约礼仪策略。就是在交往过程中运用简单而实用的礼仪,达到友善、尊重的目的。在语言上用敬语称呼但不必过于自谦;在行为上温文尔雅;在服饰上男士着西装革履,女士着套装套裙;在接待上简单而随意。 展开
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Chinese negotiators to deal with business strategy
1. Expert portfolio strategy team. Americans in general by the negotiation team of experts, they have a very rich background of expertise, but the U.S. side attaches great importance to the legal contract. Therefore, the Chinese negotiation team must be arrangements for the negotiations, technical, financial, and other aspects of translation experts or consultants, in particular, a legal expert. This appears in the negotiating process in order to deal with all aspects of the ease in regard to contracts entered into in order to ensure the emergence of no fault.
2. To create a climate strategy. China's respect for the U.S. negotiators of cultural practices to create an equal and harmonious atmosphere of the negotiations. Such as the United States negotiators directly on the specific provisions like, Chinese negotiators from each other's habits can start thinking from the specific provisions to adjust the beginning of negotiations. This will make the U.S. think that China's respect for them, and then they will also respect some of the Chinese negotiating behavior is different from them. Such negotiations will become harmonious friendly atmosphere.
3. Silence and listen to the strategy. Negotiators for the United States full and professional characteristics, the Chinese negotiators in the negotiations prior to conscientiously do a good job market information, opponent information and legal information gathering, in the negotiating process can use the strategy of silence, by listening to more and more thinking, listening access to the other side of the course of more information.
4. Pragmatic language strategy. Chinese negotiators in talks with the United States to take direct, pragmatic language strategy firm. As far as possible in the negotiations is straightforward, dispassionate debate, avoid the use of words such as "may," "may," and the answer ambiguous. Tone should be firm and polite, it is necessary to clearly tell each other their own attitudes and opinions.
5. Multi-program strategy. Negotiators for the United States focus on the practical interests of self-confidence and the characteristics of an impasse in the negotiations when the Chinese program can be more than a conditional strategy to make concessions. Multi-program strategy is in negotiations to determine a wide range of prices acceptable to both sides of the program encountered the deadlock in the negotiations to discuss when they point out, the negotiations can offer new ideas to solve the problem.
6. Delaying tactics. Americans pay attention to the efficiency of the negotiations in accordance with the characteristics of the Chinese negotiators can use delaying tactics to obtain the initiative. Strategy is to delay time to delay the negotiation of the initiative, forcing each other to make concessions on price negotiations. This would also allow U.S. negotiators have the pressure, which signed a contract as soon as possible.
7. Flexible commitment strategy. As the American businessman to have a stronger awareness of the law and in strict accordance with the contract performance, so the Chinese negotiators are committed to the use of flexible strategies to protect their reasonable demands. Flexible commitment strategy is to emphasize flexibility in the contract must be appropriate to the next contract period can be predicted that the range of conditions and their respective responsibilities and obligations have been entered into the contract. This situation will not change, to change the employment contract and compensation for the prosecution of experience。
8. Simple strategy etiquette. As the Americans to negotiate the concept of pragmatism, the Chinese negotiators can use the simple strategy etiquette. Interaction process is the use of simple and practical protocol to a friendly, respect for the purpose. In language use honorific title but need not be too shy; gentle in behavior; In the clothes men wear suits and leather shoes, ladies wearslip-on; in the reception on a simple and free.
希望对你有所帮助
1. Expert portfolio strategy team. Americans in general by the negotiation team of experts, they have a very rich background of expertise, but the U.S. side attaches great importance to the legal contract. Therefore, the Chinese negotiation team must be arrangements for the negotiations, technical, financial, and other aspects of translation experts or consultants, in particular, a legal expert. This appears in the negotiating process in order to deal with all aspects of the ease in regard to contracts entered into in order to ensure the emergence of no fault.
2. To create a climate strategy. China's respect for the U.S. negotiators of cultural practices to create an equal and harmonious atmosphere of the negotiations. Such as the United States negotiators directly on the specific provisions like, Chinese negotiators from each other's habits can start thinking from the specific provisions to adjust the beginning of negotiations. This will make the U.S. think that China's respect for them, and then they will also respect some of the Chinese negotiating behavior is different from them. Such negotiations will become harmonious friendly atmosphere.
3. Silence and listen to the strategy. Negotiators for the United States full and professional characteristics, the Chinese negotiators in the negotiations prior to conscientiously do a good job market information, opponent information and legal information gathering, in the negotiating process can use the strategy of silence, by listening to more and more thinking, listening access to the other side of the course of more information.
4. Pragmatic language strategy. Chinese negotiators in talks with the United States to take direct, pragmatic language strategy firm. As far as possible in the negotiations is straightforward, dispassionate debate, avoid the use of words such as "may," "may," and the answer ambiguous. Tone should be firm and polite, it is necessary to clearly tell each other their own attitudes and opinions.
5. Multi-program strategy. Negotiators for the United States focus on the practical interests of self-confidence and the characteristics of an impasse in the negotiations when the Chinese program can be more than a conditional strategy to make concessions. Multi-program strategy is in negotiations to determine a wide range of prices acceptable to both sides of the program encountered the deadlock in the negotiations to discuss when they point out, the negotiations can offer new ideas to solve the problem.
6. Delaying tactics. Americans pay attention to the efficiency of the negotiations in accordance with the characteristics of the Chinese negotiators can use delaying tactics to obtain the initiative. Strategy is to delay time to delay the negotiation of the initiative, forcing each other to make concessions on price negotiations. This would also allow U.S. negotiators have the pressure, which signed a contract as soon as possible.
7. Flexible commitment strategy. As the American businessman to have a stronger awareness of the law and in strict accordance with the contract performance, so the Chinese negotiators are committed to the use of flexible strategies to protect their reasonable demands. Flexible commitment strategy is to emphasize flexibility in the contract must be appropriate to the next contract period can be predicted that the range of conditions and their respective responsibilities and obligations have been entered into the contract. This situation will not change, to change the employment contract and compensation for the prosecution of experience。
8. Simple strategy etiquette. As the Americans to negotiate the concept of pragmatism, the Chinese negotiators can use the simple strategy etiquette. Interaction process is the use of simple and practical protocol to a friendly, respect for the purpose. In language use honorific title but need not be too shy; gentle in behavior; In the clothes men wear suits and leather shoes, ladies wearslip-on; in the reception on a simple and free.
希望对你有所帮助
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1. Expert portfolio strategy team. Americans in general by the negotiation team of experts, they have a very rich background of expertise, but the U.S. side attaches great importance to the legal contract. Therefore, the Chinese negotiation team must be arrangements for the negotiations, technical, financial, and other aspects of translation experts or consultants, in particular, a legal expert. This appears in the negotiating process in order to deal with all aspects of the ease in regard to contracts entered into in order to ensure the emergence of no fault.
2. To create a climate strategy. China's respect for the U.S. negotiators of cultural practices to create an equal and harmonious atmosphere of the negotiations. Such as the United States negotiators directly on the specific provisions like, Chinese negotiators from each other's habits can start thinking from the specific provisions to adjust the beginning of negotiations. This will make the U.S. think that China's respect for them, and then they will also respect some of the Chinese negotiating behavior is different from them. Such negotiations will become harmonious friendly atmosphere.
3. Silence and listen to the strategy. Negotiators for the United States full and professional characteristics, the Chinese negotiators in the negotiations prior to conscientiously do a good job market information, opponent information and legal information gathering, in the negotiating process can use the strategy of silence, by listening to more and more thinking, listening access to the other side of the course of more information.
4. Pragmatic language strategy. Chinese negotiators in talks with the United States to take direct, pragmatic language strategy firm. As far as possible in the negotiations is straightforward, dispassionate debate, avoid the use of words such as "may," "may," and the answer ambiguous. Tone should be firm and polite, it is necessary to clearly tell each other their own attitudes and opinions.
5. Multi-program strategy. Negotiators for the United States focus on the practical interests of self-confidence and the characteristics of an impasse in the negotiations when the Chinese program can be more than a conditional strategy to make concessions. Multi-program strategy is in negotiations to determine a wide range of prices acceptable to both sides of the program encountered the deadlock in the negotiations to discuss when they point out, the negotiations can offer new ideas to solve the problem.
6. Delaying tactics. Americans pay attention to the efficiency of the negotiations in accordance with the characteristics of the Chinese negotiators can use delaying tactics to obtain the initiative. Strategy is to delay time to delay the negotiation of the initiative, forcing each other to make concessions on price negotiations. This would also allow U.S. negotiators have the pressure, which signed a contract as soon as possible.
7. Flexible commitment strategy. As the American businessman to have a stronger awareness of the law and in strict accordance with the contract performance, so the Chinese negotiators are committed to the use of flexible strategies to protect their reasonable demands. Flexible commitment strategy is to emphasize flexibility in the contract must be appropriate to the next contract period can be predicted that the range of conditions and their respective responsibilities and obligations have been entered into the contract. This situation will not change, to change the employment contract and compensation for the prosecution of experience.
8. Simple strategy etiquette. As the Americans to negotiate the concept of pragmatism, the Chinese negotiators can use the simple strategy etiquette. Interaction process is the use of simple and practical protocol to a friendly, respect for the purpose. In language use honorific title but need not be too shy; gentle in behavior; the men in costumes with西装革履, Ms.套裙the package; in the reception on a simple and free.
2. To create a climate strategy. China's respect for the U.S. negotiators of cultural practices to create an equal and harmonious atmosphere of the negotiations. Such as the United States negotiators directly on the specific provisions like, Chinese negotiators from each other's habits can start thinking from the specific provisions to adjust the beginning of negotiations. This will make the U.S. think that China's respect for them, and then they will also respect some of the Chinese negotiating behavior is different from them. Such negotiations will become harmonious friendly atmosphere.
3. Silence and listen to the strategy. Negotiators for the United States full and professional characteristics, the Chinese negotiators in the negotiations prior to conscientiously do a good job market information, opponent information and legal information gathering, in the negotiating process can use the strategy of silence, by listening to more and more thinking, listening access to the other side of the course of more information.
4. Pragmatic language strategy. Chinese negotiators in talks with the United States to take direct, pragmatic language strategy firm. As far as possible in the negotiations is straightforward, dispassionate debate, avoid the use of words such as "may," "may," and the answer ambiguous. Tone should be firm and polite, it is necessary to clearly tell each other their own attitudes and opinions.
5. Multi-program strategy. Negotiators for the United States focus on the practical interests of self-confidence and the characteristics of an impasse in the negotiations when the Chinese program can be more than a conditional strategy to make concessions. Multi-program strategy is in negotiations to determine a wide range of prices acceptable to both sides of the program encountered the deadlock in the negotiations to discuss when they point out, the negotiations can offer new ideas to solve the problem.
6. Delaying tactics. Americans pay attention to the efficiency of the negotiations in accordance with the characteristics of the Chinese negotiators can use delaying tactics to obtain the initiative. Strategy is to delay time to delay the negotiation of the initiative, forcing each other to make concessions on price negotiations. This would also allow U.S. negotiators have the pressure, which signed a contract as soon as possible.
7. Flexible commitment strategy. As the American businessman to have a stronger awareness of the law and in strict accordance with the contract performance, so the Chinese negotiators are committed to the use of flexible strategies to protect their reasonable demands. Flexible commitment strategy is to emphasize flexibility in the contract must be appropriate to the next contract period can be predicted that the range of conditions and their respective responsibilities and obligations have been entered into the contract. This situation will not change, to change the employment contract and compensation for the prosecution of experience.
8. Simple strategy etiquette. As the Americans to negotiate the concept of pragmatism, the Chinese negotiators can use the simple strategy etiquette. Interaction process is the use of simple and practical protocol to a friendly, respect for the purpose. In language use honorific title but need not be too shy; gentle in behavior; the men in costumes with西装革履, Ms.套裙the package; in the reception on a simple and free.
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