Question

微信收不到信息怎么回事？

Answer 1

微信接收不到消息的原因可能是网络断开、微信设置原因。
排除网络断开的可能，微信接收不到消息的解决方法如下：
1.在微信主页面最下方点击“我”菜单，找到菜单中的“设置”选项，点击“设置”选项。
/iknow-pic.cdn.bcebos.com/0823dd54564e9258f8a1dc1c9082d158cdbf4eae"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/0823dd54564e9258f8a1dc1c9082d158cdbf4eae?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/0823dd54564e9258f8a1dc1c9082d158cdbf4eae"/>
2.找到“设置”中的“新消息提醒”选项，点击“新消息提醒”。
/iknow-pic.cdn.bcebos.com/b151f8198618367a4836252f22738bd4b21ce581"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/b151f8198618367a4836252f22738bd4b21ce581?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/b151f8198618367a4836252f22738bd4b21ce581"/>
3.观察其中有没有什么功能是关闭了的，将其中的功能全部打开。
/iknow-pic.cdn.bcebos.com/b90e7bec54e736d129c6d6fa97504fc2d462696e"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/b90e7bec54e736d129c6d6fa97504fc2d462696e?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/b90e7bec54e736d129c6d6fa97504fc2d462696e"/>
4.返回“设置”主菜单，找到“勿扰模式”，点击“勿扰模式”。
/iknow-pic.cdn.bcebos.com/b3b7d0a20cf431ad3c2d19cb4736acaf2fdd9841"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/b3b7d0a20cf431ad3c2d19cb4736acaf2fdd9841?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/b3b7d0a20cf431ad3c2d19cb4736acaf2fdd9841"/>
5.进入“勿扰模式”菜单后，将其关闭。
/iknow-pic.cdn.bcebos.com/e1fe9925bc315c601400311d81b1cb13485477ae"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/e1fe9925bc315c601400311d81b1cb13485477ae?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/e1fe9925bc315c601400311d81b1cb13485477ae"/>
部分公众号消息不能接收:
1.进入一个公众号，点击右上方的人形图案，接着会进入公众号的设置菜单。
/iknow-pic.cdn.bcebos.com/e824b899a9014c08cd847257067b02087af4f481"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/e824b899a9014c08cd847257067b02087af4f481?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/e824b899a9014c08cd847257067b02087af4f481"/>
2.在其中找到“接受文章推送”这一栏，将其设置成“接受”状态。接下来再试试看能不能收到新消息了吧！
/iknow-pic.cdn.bcebos.com/d009b3de9c82d158e11703438c0a19d8bd3e42ae"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/d009b3de9c82d158e11703438c0a19d8bd3e42ae?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/d009b3de9c82d158e11703438c0a19d8bd3e42ae"/>

Answer 2

除去网络原因外，可能是微信没有设置好，可以打开微信，点击【我】，选择【设置】，点击【新消息提醒】，打开所有开关，返回上一页，选择【勿扰模式】，检查勿扰模式是否关闭，仍不能解决时，可以卸载微信后重装。