解决方法:
1、进入recovery模式(关机状态下按住音量下键+电源键),注意,进入recovery菜单模式后,音量下键为“选择”,上键为“确定”。
![](https://iknow-pic.cdn.bcebos.com/4034970a304e251f052fcaf7ab86c9177e3e53e0?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
2、 在此状态下按“音量下键”选择 Recovery 然后再按“音量上键”确认。
![](https://iknow-pic.cdn.bcebos.com/c2fdfc039245d68873bc9caba8c27d1ed21b2406?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
3、 见到安卓小图后,按一下电源键就可以进入菜单。
![](https://iknow-pic.cdn.bcebos.com/4034970a304e251f1a88cdf7ab86c9177f3e5345?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
4、按“音量下键”选择“wipe data/factory reset”然后按“音量上键”确认。
![](https://iknow-pic.cdn.bcebos.com/d50735fae6cd7b892215138c032442a7d9330e47?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
5、选择yes,并确认,然后等待完成。
![](https://iknow-pic.cdn.bcebos.com/2e2eb9389b504fc28b939e0ae9dde71191ef6df4?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
6、在此步过程中,按下电源键可以看到背景动作图片,再按一下则看到wiping data图层。 大家如果怕死机,就按一下确认,完成后重启,就能进入系统。