可以退款,在steam上购买的游戏游玩超过2小时或者购买游戏超过14天也是可以申请退款的,详细步骤:
1、进入steam,点击“帮助”,再选择“Steam客服”。
![](https://iknow-pic.cdn.bcebos.com/8d5494eef01f3a2998f031aa8925bc315c607c9e?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
2、选择“游戏、软件等...”。
![](https://iknow-pic.cdn.bcebos.com/ae51f3deb48f8c5426eb214b2a292df5e0fe7f9e?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
3、直接选择或搜索想退款的游戏,这里以选择的游戏为例,点击。
![](https://iknow-pic.cdn.bcebos.com/34fae6cd7b899e510bb5de7052a7d933c8950d9e?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
4、选择“与预期不符”或“游戏上或技术性的问题”。这两个原因退款成功概率较大,例如,选择“与预期不符”。
![](https://iknow-pic.cdn.bcebos.com/9c16fdfaaf51f3de048a5d0084eef01f3a29799e?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
5、点击"我要申请退款"。
![](https://iknow-pic.cdn.bcebos.com/fcfaaf51f3deb48f3d5145bae01f3a292df5789e?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
6、选择退款路径,根据个人需求选择。
![](https://iknow-pic.cdn.bcebos.com/f2deb48f8c5494ee431aeb7d3df5e0fe99257e9e?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
7、选择“我的问题未在此列出”,再填写退款原因。可以使用中文,详细说明商品的不好之处,以及强烈要求退款,最后点击“提交申请”。
![](https://iknow-pic.cdn.bcebos.com/b58f8c5494eef01f8e2cfca1f0fe9925bc317d9e?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)