Question

请英语高手帮忙翻译下面一段话,不要用工具,我万分感激~

我已经查询过了,整件事情是这样的:由于圣诞节货运公司很多货要走,他们把你的货弄错了,发到别的地方去了.所以你才没有收到.我们已经投诉他们了。他们已帮我们取回了货物,现在这件货在去你目的地的途中了.你不用担心,你将于1个星期左右收到.

Answer 1

I have checked the details, and the whole thing is like below, there are many goods need to be transport by the Express company during Christmas, they have sent your goods to other place by mistake, so you did not get it, we already compained to their company. now we have taken back your goods and sent to your address, the goods are on the way now, so please do not worry, you will get it after about 1week.