Question

Write a reply letter to Mr. Jack White according to the following information.

原因：很抱歉收到贵公司来函抱怨一个油槽(oil tank)损坏；
解释：1、一旦我们收到检验报告(inspection report)时，我们会立即告知相应的处理方式(disposal)；
2、假如证明该油槽为运输途中损坏，我们将向保险公司索赔。
总结：抱歉给贵方造成不便。
100字急求

Answer 1

Dear Jack,

We are sorry to receive your letter complaining about the breakage of an oil tank.

I will let you know the disposal of this matter immediately after we get the inspection report from inspection and testing company, if it's proved to be damaged in transit, we will claim compensation from the insurance company. Anyway, I will keep you posted about this.

Sorry for any inconvenience that caused to you.

Thank you very much!

纯手工写作，望采纳，我工作中也经常些这样的东东