1、在关机状态下,同时按住手机的开机键加音量键,10秒钟以上时间(部分机型开机键+音量键上键或下键+手机屏幕上的home主页键或返回退出键,10秒);
![](https://iknow-pic.cdn.bcebos.com/78310a55b319ebc41c2f055e8926cffc1f1716a5?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
2、待手机出现开机画面并机身振动,进入到recovery工程模式,按音量键上下移动选项至【wipe开头选项】(【或清除data系统分区及所有缓存数据】)→按开机键,确定,开始执行操作→等待手机自动重启,进入初始化操作系统;
![](https://iknow-pic.cdn.bcebos.com/7c1ed21b0ef41bd529269b335ada81cb38db3dfb?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
3、如果没有自动重启待执行操作完毕,可按音量键,切换选项到【 reboot system now:重启手机(刷机完毕选择此项就能重新启动系统) 】→按开机键,手机自动重启,进入初始状态系统→故障应已排除解决。
![](https://iknow-pic.cdn.bcebos.com/7aec54e736d12f2e8840dda744c2d562843568ab?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)