Question

英文翻译求助 悬赏30

翻译以下商务用语，力求工整。要求每句必须使用核心词。

Information 对各自负责的客户信息了如指掌，如数家珍。能够合理地完善和管理客户的各类运维资料，以方便日常的故障对应。

Solution 针对重大疑难故障能及时有效地提出自己的见解和解决方案，能独立掌控排障进度，配合相关部门尽早地解决问题。

Relation 平日与客户及运营商（Carrier）保持良好的关系，遇到困难时能游刃有余地协调和处理问题。

Escalation 能够不卑不亢地以良好的心态接受客户的升级投诉，安抚客户平息事态。也能够灵活多变地向各级运营商（Carrier），供应商(Vendor)进行投诉，推动解决问题。

Explanaiton 耐心细致地向客户说明故障情况，阐述事实，分析原因，寻求客户的积极配合和充分理解。
开头的英文单词不用翻译在句子中。只是提示关键词而已。

Answer 1

Have the knowledge of each's conscientious customer information so well in hand , be very familiar with one's subject. Of all kinds being able to perfect and manage a customer rational transports the thinking data , the daily malfunction is corresponding in order to going to the lavatory. Solution can bring forward self view and solve a scheme in time effectively specifically for significant difficult malfunction , the independent palm of energy charges a row for blocking a rate of progress, in coordination with that the relevance branch solves a problem as early as possible. Ordinary days and the customer reach Relation being in motion and doing business discussing (Carrier) keeping fine relation , can accomplish a task with ease when coming up against difficulties the field is in harmony with treatment problem. Escalation is able to accept customer's promotion complaint neither haughtily nor humbly with fine psychology, state of affairs appeasing customer normal breathing. Also be able to face all of the various levels be in motion and do business discussing (Carrier) , supplier (Vendor) carrying out complaint , drive solving a problem changeful nimbly. Explanaiton explains malfunction condition to the customer , sets forth fact , analyses cause patient and painstaking, active exploring a customer fits and understands that sufficiently.

Answer 2

Responsible for their websites of customer Information withconsummate inside. To reasonably and management of operation and maintenance of customer information, to facilitate the daily breakdown.

Separate the major difficulty in fault can effectively and timely put forward its own views and solutions, can the independent control of troubleshooting, cooperate with related departments to progress to solve problems as soon as possible.

Relation with customers and operators on Carrier () to maintain good relations, encounter difficulties can is coordinated and deal with the problem.

Escalation can thus with a good state of mind to accept customer complaint, appease customer calm things down. Also can be flexible to various operators (Carrier), supplier (Vendor) and complain, promote to solve the problem.

Explanaiton patiently to clients, that failure analysis, seeking truth, for the customer cooperate actively and fully understood.

Answer 3

Information on their respective customer information is responsible for well known, very familiar. Can reasonably improve and manage customer operation and maintenance of various types of information to facilitate the daily failures correspond to.
Solution for major failures can be difficult to make their own timely and effective ideas and solutions, can independently control the row of barrier progress, with the relevant departments to solve the problem as soon as possible.
Relation daily with customers and operators (Carrier) to maintain good relations, the difficulties encountered when its capability to coordinate and handle problems.
Solution for major failures can be difficult to make their own timely and effective ideas and solutions, can independently control the row of barrier progress, with the relevant departments to solve the problem as soon as possible.
Escalation can be neither overbearing nor servile manner with a good mentality to accept the upgrade customer complaints, to placate customers to quell the situation. Can also be flexible to all levels of operator (Carrier), vendor (Vendor) to make a complaint to promote solve the problem.

Answer 4

Information on their respective customer information is responsible for well known, very familiar. Can reasonably improve and manage customer information on various types of operation and maintenance, to facilitate daily failures correspond to.

Solution for major failures can be difficult to make their own timely and effective ideas and solutions, can independently control the row of barrier progress, with the relevant departments to solve the problem as soon as possible.

Relation daily with customers and operators (Carrier) to maintain good relations, the difficulties encountered when its capability to coordinate and handle problems.

Escalation can be neither overbearing nor servile manner with a good mentality to accept the upgrade customer complaints, to placate customers to quell the situation. Can also be flexible to all levels of operators (Carrier), vendor (Vendor) to make a complaint to promote solve the problem.

Explanaiton patiently and carefully explain to the clients fault conditions to explain the facts, analyze the causes and seek the active support of customers and fully understood.

Answer 5

信息，解决方案针，关系，升级，说明。