Question

余额宝冻结资金如何解冻

Answer 1

打开支付宝客户端，在余额宝里找到冻结资金选项，选择相关的冻结资金可以解冻。

1、打开支付宝，进入余额宝。

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2、点击右上角的三个点。

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3、弹出对话框中有3个选项，点击第一个资金明细。

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4、进入明细界面后，点击一下左侧的全部，在弹出的下拉菜单中，找到冻结选项。

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5、点击冻结的资金选项，这里以笔笔攒为例。

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6、进入笔笔攒界面后，点击右上方的查看。

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7、点击右上角的解冻。

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8、选择需要解冻资金的金额。

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9、输入支付密码即可解冻。

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注意事项：

资金将实时解冻为余额宝可用资金，可随时转出或消费，余额宝总金额不会发生变化。

Answer 2

余额宝冻结资金可以根据具体情况来解冻，常见的冻结原因与解决办法有：
　　1、提现冻结：
　　从余额宝提现到银行卡时，如果出现冻结，可以等待系统自动恢复。因为余额宝转出到卡会先转到余额然后再提现到卡，在资金在到账前，转账金额会冻结在余额里，到账后冻结资金会自动转入银行卡中。
　　2、余额宝分期冻结：
　　在天猫、淘宝上面购物时，使用余额宝分期付款后，付款那部分金额就会被冻结，在确认收货后，被冻结的金额会转账给商家，如果申请退货，则该笔冻结资金会解冻返回余额宝。
　　3、申购冻结：
　　使用余额宝购买了支付宝上面的理财产品，如产品还处于申购阶段，那么这部分申购金额就会被冻结，申购成功后会直接购买理财产品。