酒店英语口语 情景对话.越详细越好.最好是客房和客人之间的对话.
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Hotel Accommodation
A:Good afternoon.Welcome to the Peace Hotel.May I help you,sir?
B:Yes,I’d like to check in,please.
A:Certainly,sir.My I have your name,please?Do you have a reservation with us,sir?
B:Yes,it’s Robert King.I suppose somebody made the reservation for me.
A:Just a moment,please.I’ll check our reservation record… Oh,thank your for waiting,sir.But I’m afraid we have no record of your reservation.Where was it made?Do you have a confirmation letter?
B:That’s very strange.I made the reservation about 10 days ago,through a travel agency at home.But I don’t have the confirmation letter with me.What I have with me is a copy of the itinerary.Is there any problem with the accommodation for just two days?
A:Just a minute,please.I’ll check vacancies.Very good,I got it.We have a double room,and there’s a deluxe suite available.Which one do you prefer?
B:Thanks a lot.I prefer the double room.How long can I keep it?And is it a regular rate with no extra charge?
A:Very good,sir.Will you register here,please?No,there’s no extra charge.Actually,you would have a good rate with 20% off on the last deluxe suite.
B:The double room is fine.Is there any service that I need to know?
A:Certainly,sir.May I know if you have anything in particular?
B:Yes.I’d like to have a 7 o’clock morning call,breakfast sent up to my room,shirts and pants laundered,some documents photocopied,an express mail sent out,and something like that.
A:No problem.Just call our Front Desk,Catering Service,Laundry Service,and Business Center accordingly.Or you may contact the Floor Service Desk.Is there any thing else I can do for you?
A:Good afternoon.Welcome to the Peace Hotel.May I help you,sir?
B:Yes,I’d like to check in,please.
A:Certainly,sir.My I have your name,please?Do you have a reservation with us,sir?
B:Yes,it’s Robert King.I suppose somebody made the reservation for me.
A:Just a moment,please.I’ll check our reservation record… Oh,thank your for waiting,sir.But I’m afraid we have no record of your reservation.Where was it made?Do you have a confirmation letter?
B:That’s very strange.I made the reservation about 10 days ago,through a travel agency at home.But I don’t have the confirmation letter with me.What I have with me is a copy of the itinerary.Is there any problem with the accommodation for just two days?
A:Just a minute,please.I’ll check vacancies.Very good,I got it.We have a double room,and there’s a deluxe suite available.Which one do you prefer?
B:Thanks a lot.I prefer the double room.How long can I keep it?And is it a regular rate with no extra charge?
A:Very good,sir.Will you register here,please?No,there’s no extra charge.Actually,you would have a good rate with 20% off on the last deluxe suite.
B:The double room is fine.Is there any service that I need to know?
A:Certainly,sir.May I know if you have anything in particular?
B:Yes.I’d like to have a 7 o’clock morning call,breakfast sent up to my room,shirts and pants laundered,some documents photocopied,an express mail sent out,and something like that.
A:No problem.Just call our Front Desk,Catering Service,Laundry Service,and Business Center accordingly.Or you may contact the Floor Service Desk.Is there any thing else I can do for you?
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