求英文高手帮忙翻译下面的文字,感激不尽,毕业摘要,希望翻译的好一点,谢谢,翻译的好还会追加分数
安达驾驶员培训学校服务质量与顾客满意度的关系调查研究随着中国经济的不断发展,全国公路交通里程也在呈逐年增加的趋势,这就给人们的出行提供了便利的条件,汽车也成为出行最常用的...
安达驾驶员培训学校服务质量与顾客满意度的关系调查研究
随着中国经济的不断发展,全国公路交通里程也在呈逐年增加的趋势,这就给人们的出行提供了便利的条件,汽车也成为出行最常用的交通工具,出于交通安全因素,汽车驾驶员必须具备驾驶资格才能在道路上行驶,因此驾驶员培训机构的数量近几年在全国各地飞速增加,为越来越多的人具备驾驶机动车资格提供了保证。当前就全国来说,此行业还没有形成一个知名品牌体系,其主要原因是人们对驾驶培训的刚性需求很大,驾校市场基本上呈现卖方市场,很多驾校在消费者权益的保障上缺乏相关的管理制度,从而导致消费者与驾校之间的问题和日俱增,尤其在服务质量和顾客满意度的问题上已经成为普遍关注的焦点。因此针对驾校行业的这种状况,本文从服务质量与顾客满意度之间的关系出发,通过借鉴相关的理论研究成果,利用访谈法、实地考察法、问卷调查法等调查研究方法深入分析服务对于驾校培训机构的影响,结合驾校培训行业的特点,设计量表,对问卷数据进行分析,通过综合验证得出相应结论。
关键词驾校培训行业; 服务质量; 顾客满意度; 展开
随着中国经济的不断发展,全国公路交通里程也在呈逐年增加的趋势,这就给人们的出行提供了便利的条件,汽车也成为出行最常用的交通工具,出于交通安全因素,汽车驾驶员必须具备驾驶资格才能在道路上行驶,因此驾驶员培训机构的数量近几年在全国各地飞速增加,为越来越多的人具备驾驶机动车资格提供了保证。当前就全国来说,此行业还没有形成一个知名品牌体系,其主要原因是人们对驾驶培训的刚性需求很大,驾校市场基本上呈现卖方市场,很多驾校在消费者权益的保障上缺乏相关的管理制度,从而导致消费者与驾校之间的问题和日俱增,尤其在服务质量和顾客满意度的问题上已经成为普遍关注的焦点。因此针对驾校行业的这种状况,本文从服务质量与顾客满意度之间的关系出发,通过借鉴相关的理论研究成果,利用访谈法、实地考察法、问卷调查法等调查研究方法深入分析服务对于驾校培训机构的影响,结合驾校培训行业的特点,设计量表,对问卷数据进行分析,通过综合验证得出相应结论。
关键词驾校培训行业; 服务质量; 顾客满意度; 展开
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安达驾驶员培训学校服务质量与顾客满意度的关系调查研究
随着中国经济的不断发展,全国公路交通里程也在呈逐年增加的趋势,这就给人们的出行提供了便利的条件,汽车也成为出行最常用的交通工具,出于交通安全因素,汽车驾驶员必须具备驾驶资格才能在道路上行驶,因此驾驶员培训机构的数量近几年在全国各地飞速增加,为越来越多的人具备驾驶机动车资格提供了保证。当前就全国来说,此行业还没有形成一个知名品牌体系,其主要原因是人们对驾驶培训的刚性需求很大,驾校市场基本上呈现卖方市场,很多驾校在消费者权益的保障上缺乏相关的管理制度,从而导致消费者与驾校之间的问题和日俱增,尤其在服务质量和顾客满意度的问题上已经成为普遍关注的焦点。因此针对驾校行业的这种状况,本文从服务质量与顾客满意度之间的关系出发,通过借鉴相关的理论研究成果,利用访谈法、实地考察法、问卷调查法等调查研究方法深入分析服务对于驾校培训机构的影响,结合驾校培训行业的特点,设计量表,对问卷数据进行分析,通过综合验证得出相应结论。
Anderson driver training schools service quality and customer satisfaction in relation investigation
As China's economy continues to develop, the National Highway Traffic mileage also showed a rising trend, which gives people travel to provide convenient conditions, car travel has become the most commonly used means of transport, for traffic safety reasons, motorists Members must have a driving license in order to travel on the road, so the number of driver training institutions in recent years, the rapid increase in the country, as more and more people have qualified to drive a motor vehicle to provide a guarantee. The current country as a whole, the industry has not yet formed a well-known brand system, mainly due to a large demand for rigid people driving training, driving school is basically showing a seller's market, many lack Driving on consumer protection management system, resulting in the issue and the date between the consumer and the Driving increase with age, especially in the quality of service and customer satisfaction has become the focus of widespread concern. So for this situation driving school industry, the paper from the relationship between service quality and customer satisfaction point of view, by drawing on the relevant theoretical research results, the use of interviews, field visits, questionnaire survey method research methods for in-depth analysis services Influence Driving training institutions, combining driving school industry characteristics, design scale questionnaire data analysis through integrated authentication draw the appropriate conclusions.
随着中国经济的不断发展,全国公路交通里程也在呈逐年增加的趋势,这就给人们的出行提供了便利的条件,汽车也成为出行最常用的交通工具,出于交通安全因素,汽车驾驶员必须具备驾驶资格才能在道路上行驶,因此驾驶员培训机构的数量近几年在全国各地飞速增加,为越来越多的人具备驾驶机动车资格提供了保证。当前就全国来说,此行业还没有形成一个知名品牌体系,其主要原因是人们对驾驶培训的刚性需求很大,驾校市场基本上呈现卖方市场,很多驾校在消费者权益的保障上缺乏相关的管理制度,从而导致消费者与驾校之间的问题和日俱增,尤其在服务质量和顾客满意度的问题上已经成为普遍关注的焦点。因此针对驾校行业的这种状况,本文从服务质量与顾客满意度之间的关系出发,通过借鉴相关的理论研究成果,利用访谈法、实地考察法、问卷调查法等调查研究方法深入分析服务对于驾校培训机构的影响,结合驾校培训行业的特点,设计量表,对问卷数据进行分析,通过综合验证得出相应结论。
Anderson driver training schools service quality and customer satisfaction in relation investigation
As China's economy continues to develop, the National Highway Traffic mileage also showed a rising trend, which gives people travel to provide convenient conditions, car travel has become the most commonly used means of transport, for traffic safety reasons, motorists Members must have a driving license in order to travel on the road, so the number of driver training institutions in recent years, the rapid increase in the country, as more and more people have qualified to drive a motor vehicle to provide a guarantee. The current country as a whole, the industry has not yet formed a well-known brand system, mainly due to a large demand for rigid people driving training, driving school is basically showing a seller's market, many lack Driving on consumer protection management system, resulting in the issue and the date between the consumer and the Driving increase with age, especially in the quality of service and customer satisfaction has become the focus of widespread concern. So for this situation driving school industry, the paper from the relationship between service quality and customer satisfaction point of view, by drawing on the relevant theoretical research results, the use of interviews, field visits, questionnaire survey method research methods for in-depth analysis services Influence Driving training institutions, combining driving school industry characteristics, design scale questionnaire data analysis through integrated authentication draw the appropriate conclusions.
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