在淘宝网上面买来的东西不喜欢,怎么退货?
11个回答
2022-12-18 · 百度认证:IT168官方账号,优质数码领域创作者
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1、首先在手机淘宝我的淘宝界面,找到我的订单选项,点击进入。
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2、在我的订单列表中,找到需要“退货”的订单,并点击进入。
/iknow-pic.cdn.bcebos.com/962bd40735fae6cdef80df8e01b30f2442a70f2c"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/962bd40735fae6cdef80df8e01b30f2442a70f2c?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/962bd40735fae6cdef80df8e01b30f2442a70f2c"/>
3、进入订单详情页面后,找到并点击【退换】选项。
/iknow-pic.cdn.bcebos.com/3b87e950352ac65c011f129cf5f2b21192138ac2"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/3b87e950352ac65c011f129cf5f2b21192138ac2?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/3b87e950352ac65c011f129cf5f2b21192138ac2"/>
4、在新页面中,可以根据实际需要选择【仅退款】、【退货退款】、【换货】等服务。
/iknow-pic.cdn.bcebos.com/0823dd54564e92588434f2019282d158cdbf4ed8"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/0823dd54564e92588434f2019282d158cdbf4ed8?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/0823dd54564e92588434f2019282d158cdbf4ed8"/>
5、然后在申请退款界面点击退款原因,之后点击【提交】申请。
/iknow-pic.cdn.bcebos.com/34fae6cd7b899e5199ba4efb4ca7d933c8950d2c"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/34fae6cd7b899e5199ba4efb4ca7d933c8950d2c?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/34fae6cd7b899e5199ba4efb4ca7d933c8950d2c"/>
6、已成功发起退款申请,需耐心等待商家处理结果。
/iknow-pic.cdn.bcebos.com/2f738bd4b31c87016597c609297f9e2f0708ff38"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/2f738bd4b31c87016597c609297f9e2f0708ff38?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/2f738bd4b31c87016597c609297f9e2f0708ff38"/>
/iknow-pic.cdn.bcebos.com/6159252dd42a283430bc42e455b5c9ea14cebfc2"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/6159252dd42a283430bc42e455b5c9ea14cebfc2?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/6159252dd42a283430bc42e455b5c9ea14cebfc2"/>
2、在我的订单列表中,找到需要“退货”的订单,并点击进入。
/iknow-pic.cdn.bcebos.com/962bd40735fae6cdef80df8e01b30f2442a70f2c"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/962bd40735fae6cdef80df8e01b30f2442a70f2c?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/962bd40735fae6cdef80df8e01b30f2442a70f2c"/>
3、进入订单详情页面后,找到并点击【退换】选项。
/iknow-pic.cdn.bcebos.com/3b87e950352ac65c011f129cf5f2b21192138ac2"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/3b87e950352ac65c011f129cf5f2b21192138ac2?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/3b87e950352ac65c011f129cf5f2b21192138ac2"/>
4、在新页面中,可以根据实际需要选择【仅退款】、【退货退款】、【换货】等服务。
/iknow-pic.cdn.bcebos.com/0823dd54564e92588434f2019282d158cdbf4ed8"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/0823dd54564e92588434f2019282d158cdbf4ed8?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/0823dd54564e92588434f2019282d158cdbf4ed8"/>
5、然后在申请退款界面点击退款原因,之后点击【提交】申请。
/iknow-pic.cdn.bcebos.com/34fae6cd7b899e5199ba4efb4ca7d933c8950d2c"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/34fae6cd7b899e5199ba4efb4ca7d933c8950d2c?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/34fae6cd7b899e5199ba4efb4ca7d933c8950d2c"/>
6、已成功发起退款申请,需耐心等待商家处理结果。
/iknow-pic.cdn.bcebos.com/2f738bd4b31c87016597c609297f9e2f0708ff38"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/2f738bd4b31c87016597c609297f9e2f0708ff38?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/2f738bd4b31c87016597c609297f9e2f0708ff38"/>
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退款(货)的程序:首先由买家申请退款-双方沟通-卖家必须要同意此退款协议-然后买家就会发货-发了以后把单号上传在此退款详情里-状态变为等待卖家收货-卖家收到了货后确认-退款完成(简单说,就是卖家必须要先同意你的退款协议,在淘宝此交易的状态改为卖家已经同意退货,等待买家发货,这个时候你才可以退货回去,并即时上传发货单号
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点退货,旺旺问下退货地址,寄回去,卖家会退钱的。
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