在淘宝里怎么投诉商家
2022-12-18 · 百度认证:IT168官方账号,优质数码领域创作者
打开手机淘宝,在订单详情页面点击投诉商家即可。投诉卖家的具体操作步骤为:
1、打开手机淘宝,在我的页面中找到并点击查看全部订单。
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2、进入全部订单页面,点击要投诉的订单商家。
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3、进入订单详情页,点击下方的投诉卖家。
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4、选择投诉类型。
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5、填写投诉信息,然后提交等审核即可。
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注意事项:
1、根据步骤操作,否则容易导致不成功。
2、如果卖家与卖家协商不一致,买家可以找淘小二进行投诉卖家,但是不能恶意投诉,发现是恶意投诉对买家的信誉也不好。
2021-01-24
在订单后面我们会看到有“投诉卖家”的选项。注意必须在退款成功且交易状态为“交易关闭”的15天内,或者在交易状态为“交易成功”的15天内,否则会出现投诉入口已被关闭的提示。
进入卖家页面,填好投诉信息。完成之后点击递交投诉申请。平台会按照规定进行处理。