Question

我在支付宝上面买了火车票，该怎么退？

支付宝订了高铁票怎么退

Answer 1

在支付宝上购买火车票后退票流程如下：
1、打开手机支付宝客户端，点击应用模块的“更多”。
/iknow-pic.cdn.bcebos.com/bf096b63f6246b6036f185afe7f81a4c500fa269"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/bf096b63f6246b6036f185afe7f81a4c500fa269?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/bf096b63f6246b6036f185afe7f81a4c500fa269"/>
2、在“第三方服务”中找到“火车票机票”。
/iknow-pic.cdn.bcebos.com/9345d688d43f879466327ff5de1b0ef41ad53a1f"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/9345d688d43f879466327ff5de1b0ef41ad53a1f?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/9345d688d43f879466327ff5de1b0ef41ad53a1f"/>
3、在弹出界面的右下角可以看到“订单退票/改签”。点击进去可以看到自己的订单，再进行退票操作即可。

/iknow-pic.cdn.bcebos.com/1ad5ad6eddc451da48c43a30bafd5266d016323e"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/1ad5ad6eddc451da48c43a30bafd5266d016323e?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/1ad5ad6eddc451da48c43a30bafd5266d016323e"/>
提示：目前购买火车票都是通过http://www.12306.cn铁路客户服务中心官方购买，或者通过12306官方手机客户端购买。支付宝也是绑定了12306账户购买的。

参考资料：/cshall.alipay.com/lab/cateQuestion.htm?cateId=238022&pcateId=238016"target="_blank"title="支付宝-服务大厅-买火车票">支付宝-服务大厅-买火车票

Answer 2

按流程一步步操作，系统就会按你买票的原渠道退会原来的账号的。