一、解决方法:恢复出厂设置
二、问题出现的原因:小米盒子设置分辨率过高,造成电视机不支持这种分辨率,可以将小米盒子的设置恢复到出厂设置试试。
具体步骤如下:
1.把小米盒子断电。
![](https://iknow-pic.cdn.bcebos.com/562c11dfa9ec8a1319e9c701fc03918fa1ecc064?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
2.同时按下<主页>+<菜单>两个按键不要松开,遥控器对着盒子并给盒子加电启动。
![](https://iknow-pic.cdn.bcebos.com/58ee3d6d55fbb2fbc5e0c8f3444a20a44723dc0c?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
3.选择"wipe data/factory reset"。
![](https://iknow-pic.cdn.bcebos.com/472309f790529822ff11aa22dcca7bcb0a46d435?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
4.选择后会出现以下选项,选择 "Yes -- delete all user data"。
5.等待系统删除数据,并重新出现选择界面。选择第一项"reboot system now"。
![](https://iknow-pic.cdn.bcebos.com/203fb80e7bec54e7f9b889ffb2389b504ec26aff?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
6.等待盒子自行重启即可。
![](https://iknow-pic.cdn.bcebos.com/a50f4bfbfbedab644009de21fc36afc378311ed3?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)