Question

帮忙翻一下，不要机译的，谢谢~

CBC is a famous air company which has over twenty planes carrying passengers and goods, flying along 12 fixed lines all over the world. Its service is very good but some passengers are still not satisfied with it and that is why in 1996 and 1997 the company received letters of complaints from consumers or passengers who pointed out over a dozen kinds of problems which are divided in groups in the following table. This division is called Category. Problems that appear when the plane is flying are Flight problems. Those about passengers' things carried by the plane are Baggage problems. Customer service refers to service work which passengers are not satisfied with. Oversales of seats are about the fact that more seats are sold and as a result the plane is too crowded to be safe. Refund problems appear when passengers fail to receive the money paid (back) to them because of what they have lost. Fares are problems about the price of tickets. Reservations are problems that appear when passengers could not get the tickets they have already booked. Tours are problems about the passengers' traveling by air or hotel problems. Advertising is what the passengers think about advertisement on the plane. Credit problems are about the use of credit cards （信用卡）.
你就帮我翻译完嘛，我给你加分。、

Answer 1

CBC是一家著名的航空公司，拥有超过20架承载乘客和物品的飞机，能在全球沿着12条航线飞行。它的服务非常好，但是有些乘客仍旧不满意，导致在1996年和1997年，这家公司收到了很多关于客户投诉的信件，指出了超过12类被分好组的问题，这种做法叫做分类，在飞机飞行过程中出现的问题叫飞行问题，飞机上装载的乘客物品出现的问题就叫货物问题。

我只能翻译这么多了额。