Question

麻烦英文高手帮忙翻译一下啊！十分感谢！

本《客户服务手册》，是为确保高效服务于北京IFC全体客户，创造宁静、和谐、高效、便捷、国际一流的办公及商业环境，同时维护全体客户的共同利益而制定的服务约定，以期北京IFC的所有客户、外来访客、大厦业主、物业公司等各方共同遵守。我们希望本手册能够帮助您了解本大厦情况及物业管理公司的服务职责和大厦运营方针，并使您了解如何预防及应对可能发生的应急事项，以维护全体客户的舒适和安全。

世邦魏理仕北京IFC物业服务中心非常愿意帮助您尽快熟悉本物业及其一切设施，包括供电系统、电梯系统、网络系统、空调系统，以及应急安全系统；同时为您在迁入之前的装修、搬迁、设备调试、相关手续等方面提供全面协助。

本手册会因时宜而变更，其内容也会及时修订增减，以适应大厦的最新情况，对于本手册的任何修订，物业服务中心将会以书面形式告知全体客户。

Answer 1

This handbook, the customer service is to ensure efficient services to all customers, create Beijing IFC tranquility and harmony, efficient, convenient, the international first-class office and business environment, while maintaining the common interests of all customers and service to all customers, Beijing IFC foreign visitors, building owners and property company parties abide by. We hope this manual can help you understand this building and property management company's service functions and building operation policy, and to make you understand how to prevent and possible emergency matters, in order to maintain the customer comfort and safety.

Cb Richard Ellis group, Beijing property service center is willing to IFC to help you understand the property and all the facilities, including the power supply system, the system and network system, air conditioning system, and emergency security system, At the same time you move in before decorate, moving, equipment and debugging, relevant formalities to provide comprehensive, etc.

Because of this manual will change its contents, date and time will decrease revision, in order to adapt to the new situation, the building of this manual for any realty service center will inform all customers in written form.

Answer 2

The "Customer Service Manual" is to ensure efficient service in Beijing IFC all the customers, and create a peaceful, harmonious, efficient, convenient, world-class office and commercial environment, while maintaining all the customers and the common interests of the development of the service contract to Beijing IFC to all customers, foreign visitors, building owners, property companies and other parties concerned to comply. We hope this guide will help you understand the situation of the building and property management responsibilities and building services company operating policy, and make you understand how to prevent and respond to emergency issues that may occur to maintain the comfort and security of all clients.

CB Richard Ellis Property Services Centre, Beijing IFC is willing to help you to familiarize themselves with the property and all facilities, including the power supply system, elevator systems, network systems, air conditioning systems, and emergency safety system; while before you move into the decoration, relocation, equipment commissioning, and other relevant procedures to provide comprehensive assistance.

Timely because of the manual to change, amend its contents will change in time to meet the latest building, for any revision of this manual, the property service center will be communicated in writing to all customers.