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地方民营企业接待工作现状的调查研究—以盐湖区中小企业为主摘要:随着社会经济的飞速发展,在各类业务活动大量增多、社会交往日益频繁的今天,接待工作逐渐成了企业工作的一个重要组...
地方民营企业接待工作现状的调查研究
—以盐湖区中小企业为主
摘要:随着社会经济的飞速发展,在各类业务活动大量增多、社会交往日益频繁的今天,接待工作逐渐成了企业工作的一个重要组成部分,同时也成为企业自身形象的门窗、联系各单位的纽带。与此同时,随着经济时代的到来,企业对秘书接待能力的要求也在不断地提高,因此了解现代企业以及现代社会对接待需求的变化,不仅仅是企业的当前需要解决的问题,同时也是现代秘书增强竞争优势的突破口。本文通过问卷调查法、文献资料法和数理统计法,以盐湖区中小企业为调查对象,集中开展分析,讨论地方民营企业秘书接待需求现状。结果显示:民营企业秘书人员在接待工作中普遍存在着重办公办会礼仪、轻接待礼仪的现象,职业化水平较低,秘书人员接待礼仪修养水平整体呈现出良莠不齐的趋势,接待的水平跟不上时代的进步。归结原因主要是企业和员工自身对接待工作的重视程度不够高,认识不足,在接待工作中过于保守,不敢接受有挑战性的任务。因此通过从企业的角度和秘书人员自身的角度来提高秘书人员的接待素质势在必行,与此同时重视企业对外接待需求的变化不仅仅是企业的当前需要解决的问题,同时也是现代秘书增强竞争优势的突破口。
关键词:民营企业;秘书人员;接待礼仪;现状;对策; 展开
—以盐湖区中小企业为主
摘要:随着社会经济的飞速发展,在各类业务活动大量增多、社会交往日益频繁的今天,接待工作逐渐成了企业工作的一个重要组成部分,同时也成为企业自身形象的门窗、联系各单位的纽带。与此同时,随着经济时代的到来,企业对秘书接待能力的要求也在不断地提高,因此了解现代企业以及现代社会对接待需求的变化,不仅仅是企业的当前需要解决的问题,同时也是现代秘书增强竞争优势的突破口。本文通过问卷调查法、文献资料法和数理统计法,以盐湖区中小企业为调查对象,集中开展分析,讨论地方民营企业秘书接待需求现状。结果显示:民营企业秘书人员在接待工作中普遍存在着重办公办会礼仪、轻接待礼仪的现象,职业化水平较低,秘书人员接待礼仪修养水平整体呈现出良莠不齐的趋势,接待的水平跟不上时代的进步。归结原因主要是企业和员工自身对接待工作的重视程度不够高,认识不足,在接待工作中过于保守,不敢接受有挑战性的任务。因此通过从企业的角度和秘书人员自身的角度来提高秘书人员的接待素质势在必行,与此同时重视企业对外接待需求的变化不仅仅是企业的当前需要解决的问题,同时也是现代秘书增强竞争优势的突破口。
关键词:民营企业;秘书人员;接待礼仪;现状;对策; 展开
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1、"Patience, respose, stability, these are gifts parents most need
耐心,责任心,持久力, 这些品质是家中最需要的.
—not to be feverishly looking for results as we go along, nor digging up the little seeds we have sown to see how they are getting on underground.
并不是抱着一颗狂热的心期盼好的结果. 也不是将我们种下的种子全都挖出来看看它们是怎麼长的.
Every vital process must necessarily be gradual and subject to drawbacks, and it is madness to expect to eat a loaf of bread out of the growing wheat."
每一个重要的过程必须保持平缓并且服从它的缺陷. 在小麦生长的过程中就想吃到面包就太愚蠢了.
2、I am not going to say that I think it is an evil to be an only child.
我不会说觉得当一名独生子是邪恶的.
I know this is a debatable point, one of the many that are, of their very nature, never-ending, still—beginning, for, as with the others,
我知道这是一个频有争论的话题.有些是从来没停止过.有些才刚刚开始.
it continues to be debatable just because there is so much to be advanced on both sides.
人们对此事的争论仅仅因为两方都有好的发展.
Among the non-wealthy educated classes, the present generation is noticeably one of small families, where an only child is no rare bird,
在并不富有却受过良好教育的家庭阶级里, 目前的时代里独生子并不稀有.
and, of course, it will remain for its successor to decide how this phenomenon will have operated for the general welfare and for the individual's happiness.
还有.当然了, 它会保持它的继承者,来决定这种现象对于福利和个人的幸福来说有何影响.
3、Turning again to economics—economics in some shape can never be long out of our thoughts—there is, of course, one very obvious advantage the only child possess:
提到此事,经济方面是离不开的.由于 独生子女家庭在经济方面大有优势.
whatever his parents may be able to spend on nourishment, education, embellishment and recreations of their offspring is, up to the limits of their goodwill, concentrated on him.
不管家长们可以花钱提供滋养品,教育教学,修饰品和他们子女的消遣和娱乐, 是根据他们对于子女的善心来决定的.
Other things being equal, an only son gets a more advantageous start in his profession, an only daughter has a surer prospect of financial independence of marriage, than members of large families can look for.
其他东西就平等. 独生子在个人专业方面会大占优势.而独生女在婚姻的财政方面占据优势.如果家长们希望有个大家庭的话.
The innumerable things money puts one in the way of are not negligible quantities, they are very real "talents", in the Biblical steward's sense, opportunities.
那些数不清的拿金钱来衡量的事情.不是微不足道的数量.它们是真正的"才华".用圣经上的话来说,则是机会.
For the material outfit, for the gates set ajar at the entrance of the avenue towards worldly success, it is well to be an only child,
物质上来说,对于那些大门半开朝向成功的街道, 作为独生子还是十分有利的.
and I can see nothing to be ashamed of in frankly counting these things as the real and enduring advantages which the only child holds over the brothered and sistered child.
我觉得没什麼可丢脸的.特别因为这麽多真是而有利的条件.
As a matter of fact, they are ever present as advantages, in the minds, if not on the lips, of all sensible people.
事实上, 这些有利的条件是在明智的人们脑袋里,而不是嘴上,呈现的.
4、Few things that present obvious advantages but do not, when looked at below the surface,
有几件事呈现出明显的有利条件, 但如果不可看的很深.
manifest some corresponding disadvantages. Especially, I think, is this the case with the only child;
证明一些相应的不利条件. 我想, 这才是独生子要特别注重的事情.
so much so that his disadvantages have come to usurp the place in popular estimation of his really more obvious advantages.
他的不利条件会多到夺取他的有利条件的空间.
希望能帮到你.~
耐心,责任心,持久力, 这些品质是家中最需要的.
—not to be feverishly looking for results as we go along, nor digging up the little seeds we have sown to see how they are getting on underground.
并不是抱着一颗狂热的心期盼好的结果. 也不是将我们种下的种子全都挖出来看看它们是怎麼长的.
Every vital process must necessarily be gradual and subject to drawbacks, and it is madness to expect to eat a loaf of bread out of the growing wheat."
每一个重要的过程必须保持平缓并且服从它的缺陷. 在小麦生长的过程中就想吃到面包就太愚蠢了.
2、I am not going to say that I think it is an evil to be an only child.
我不会说觉得当一名独生子是邪恶的.
I know this is a debatable point, one of the many that are, of their very nature, never-ending, still—beginning, for, as with the others,
我知道这是一个频有争论的话题.有些是从来没停止过.有些才刚刚开始.
it continues to be debatable just because there is so much to be advanced on both sides.
人们对此事的争论仅仅因为两方都有好的发展.
Among the non-wealthy educated classes, the present generation is noticeably one of small families, where an only child is no rare bird,
在并不富有却受过良好教育的家庭阶级里, 目前的时代里独生子并不稀有.
and, of course, it will remain for its successor to decide how this phenomenon will have operated for the general welfare and for the individual's happiness.
还有.当然了, 它会保持它的继承者,来决定这种现象对于福利和个人的幸福来说有何影响.
3、Turning again to economics—economics in some shape can never be long out of our thoughts—there is, of course, one very obvious advantage the only child possess:
提到此事,经济方面是离不开的.由于 独生子女家庭在经济方面大有优势.
whatever his parents may be able to spend on nourishment, education, embellishment and recreations of their offspring is, up to the limits of their goodwill, concentrated on him.
不管家长们可以花钱提供滋养品,教育教学,修饰品和他们子女的消遣和娱乐, 是根据他们对于子女的善心来决定的.
Other things being equal, an only son gets a more advantageous start in his profession, an only daughter has a surer prospect of financial independence of marriage, than members of large families can look for.
其他东西就平等. 独生子在个人专业方面会大占优势.而独生女在婚姻的财政方面占据优势.如果家长们希望有个大家庭的话.
The innumerable things money puts one in the way of are not negligible quantities, they are very real "talents", in the Biblical steward's sense, opportunities.
那些数不清的拿金钱来衡量的事情.不是微不足道的数量.它们是真正的"才华".用圣经上的话来说,则是机会.
For the material outfit, for the gates set ajar at the entrance of the avenue towards worldly success, it is well to be an only child,
物质上来说,对于那些大门半开朝向成功的街道, 作为独生子还是十分有利的.
and I can see nothing to be ashamed of in frankly counting these things as the real and enduring advantages which the only child holds over the brothered and sistered child.
我觉得没什麼可丢脸的.特别因为这麽多真是而有利的条件.
As a matter of fact, they are ever present as advantages, in the minds, if not on the lips, of all sensible people.
事实上, 这些有利的条件是在明智的人们脑袋里,而不是嘴上,呈现的.
4、Few things that present obvious advantages but do not, when looked at below the surface,
有几件事呈现出明显的有利条件, 但如果不可看的很深.
manifest some corresponding disadvantages. Especially, I think, is this the case with the only child;
证明一些相应的不利条件. 我想, 这才是独生子要特别注重的事情.
so much so that his disadvantages have come to usurp the place in popular estimation of his really more obvious advantages.
他的不利条件会多到夺取他的有利条件的空间.
希望能帮到你.~
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