Question

请问以下句子如何翻译：

我们不是故意不取消记录，航信系统没有显示相关航班信息，导致我们自己的系统没有调取出来这个记录，所以造成了no-show，鉴于以往的合作 能否考虑减免此次罚金，万分感谢！

Answer 1

我们不是故意不取消记录，航信系统没有显示相关航班信息，导致我们自己的系统没有调取出来这个记录，所以造成了no-show，鉴于以往的合作 能否考虑减免此次罚金，万分感谢！

we did not do it on purpose, it's because there wasn't any flight info on the system which made our system failed to read the record and delete it and became "no-show". In viewing our previous cooperation, we would be much obliged if this time you can exempt us from any penalty.

Answer 2

It is not because we did not be purposefully in not cancelling the record but the aero-information had not showed the relative information on flights that led to the failure for our system in sorting out the record you demanded,which gave rise to no-show. COnsidering our cooperation for such a long time, we hope that the fine can be less than usual. A Million thanks!

Answer 3

We did not mean it that we kept the record. The fact that the flight system did not show relevant information made us disable to draw out the record and no show. We will be so appreciated if you drop the fine regard of our previous cooperation

Answer 4

We are not deliberately keep the record, the Flight Information System do not show related flight information, This caused our own system didn't access this record. So, created these no-show problem . In the light of our good cooperation in the past could you consider about derate the penalty, thanks a million!

Answer 5

We understang that this cancellation of the record has brought you a great trouble. We would like to make you up by paying you some penalty for your loss for the sake of long time cooperation btween us, though it was the computer system's failure to show any related flights information that had caused this no-show. Please trust that we did not do this on purpose and your kindness of deduction on the penalty will be greatly appreciated.
Thank you for your understanding.
如果是道歉信的话，不能按中文语序推脱自己的责任，无论是谁的原因造成的。