Question

急急急，麻烦大家帮忙翻译两段话，请不要用机器翻译，谢谢。

1。看会议记录有无需要注意事项,早班要分好房间,搞好团结合作,即使清扫整理房间,补充好物品,按规定消毒，并做好记录。要求用品齐全，设施完好，地面无灰尘，室内无异味。做好楼梯、洗脸间、厕所及客房内清洁工作发现人为损坏客房设备、设施及时报告、处理,好工作日记，向值班人员做好交接班,下班时钥匙交总服务台。
2. 注意收集并为宾客各种信息,比如,住房的各种习惯以及特殊要求。

Answer 1

1.See meeting minutes without need attention, early will divide the good room, for unity cooperation, even cleaned the room, add good articles, according to the rules, disinfection, and make record. Request supplies complete, the facilities condition, no dust, indoor ground odorless. Completes the stair, wash a face between, toilets and guest room cleaning found artificial damage equipment rooms, facilities timely report, processing, good job diary, to the officer on duty completes the handing-over, while going off work keys in reception.
2.Attention to collect and for guests all kinds of information, for example, housing of various conventions and special requirements

Answer 2

1。To review the minutes of meeting in which to check any follow up action is needed. To start off, the morning shift duty personnel should be allocated with rooms to take charge, to be co-operative. Meaning that to clean up the room, replenish any daily articles, to conduct de-infection and to record it accordingly. Those toiletries are in order, the facilities are in good shape, no dust on the floor, no odor in the room. Do clean up the staircase, washroom and toilet and the guest room. To report any defect found in the room, facilities etc and record it down in the daily log. To brief the duty personnel about the handing and taking over procedure including the key press handing/taking over at the main counter.

2. To gather all information from the guest i.e. the special request or needs from the guest.