Question

外贸英语：我们没有客户要的东西,应该怎样回复

客户问我们有没有一款产品，可是我们没有，应该怎么回复比较好呢。（有的答案有追加悬赏）

Answer 1

假如客户询问的日期是昨天，需要产品A

Dear Sirs,
In response to your letter of 27th Dec enquiring for product A, we are afraid to inform you that we haven't had the product you are asking for.However, there are some other products we can offer which are similar to product A and can also meet your demand. Attached there are our products' details. If you find any of the items interesting, please let us know as soon as possible. We shall be glad to send you quotations and samples upon receipt of your concrete enquires.
Looking forward to your early reply.

Best wishes,
yours faithfully,
John

因为不知道你们做的是什么产品，不能写的很符合。你可以根据实际情况修改。
像这种没有对方要求的货物时，回复的主旨是要在表达自己没有他们产品的同时提供你们能够提供的替代品，争取业务的发生。

希望对你有所帮助。

Answer 2

We feel really sorry that we don't have the products that customers want.

Answer 3

外贸公司接单产品也都是外发出去做的，没有的产品如果不是很难找货源，可以接下来外发给别人做的，这样省事利润也不低网页链接