哪位好心人能帮我把这段话翻译成英文啊?不要在线翻译要准确点的,谢谢
1正确理解现代物流对客户服务水平的要求国际上普遍认同的物流概念是美国物流管理协会于1998年给出的定义,即:“物流是供应链活动的一部分,是为满足顾客需要,对商品、服务及相...
1 正确理解现代物流对客户服务水平的要求
国际上普遍认同的物流概念是美国物流管理协会于1998年给出的定义,即:“物流是供应链活动的一部分,是为满足顾客需要,对商品、服务及相关信息从产地到消费地高效、低成本流动和储存而进行的规划、实施、控制的过程”。这一概念确切表达了物流管理理论的核心,即系统管理思想,总成本概念和顾客至上的主题。物流的核心是为客户提供服务,即实施集物流、信息流、资金流为一体的全方位管理,把运输、仓储、包装、装卸、流通加工等组成一条环环相扣的链条,并以最低的成本费用,把企业所需的材料、货物按时、按量、按质安全地运送到生产和流通中的任何一个地方。物流系统的功能目标就是满足客户需求。从客户服务角度看,物流要以适当的成本、适当的服务和适当的质量,保证适当的客户在适当的时间、适当的地点,获得适当产品的可能性,即产品的可得性。可得性是评价物流系统功能的指标,是物流系统优化的主要目标,也是物流服务水平的具休体现。对于物流企业来说,物流服务是其核心所在,客户是企业的第一资源,企业的经营绩效来自于提供的物流服务,而服务则来自于客户的需求。客户服务水平能否满足客户的要求,则是物流企业底得客户和市场的关键,也是物流服务供应商竟争优势所在。 展开
国际上普遍认同的物流概念是美国物流管理协会于1998年给出的定义,即:“物流是供应链活动的一部分,是为满足顾客需要,对商品、服务及相关信息从产地到消费地高效、低成本流动和储存而进行的规划、实施、控制的过程”。这一概念确切表达了物流管理理论的核心,即系统管理思想,总成本概念和顾客至上的主题。物流的核心是为客户提供服务,即实施集物流、信息流、资金流为一体的全方位管理,把运输、仓储、包装、装卸、流通加工等组成一条环环相扣的链条,并以最低的成本费用,把企业所需的材料、货物按时、按量、按质安全地运送到生产和流通中的任何一个地方。物流系统的功能目标就是满足客户需求。从客户服务角度看,物流要以适当的成本、适当的服务和适当的质量,保证适当的客户在适当的时间、适当的地点,获得适当产品的可能性,即产品的可得性。可得性是评价物流系统功能的指标,是物流系统优化的主要目标,也是物流服务水平的具休体现。对于物流企业来说,物流服务是其核心所在,客户是企业的第一资源,企业的经营绩效来自于提供的物流服务,而服务则来自于客户的需求。客户服务水平能否满足客户的要求,则是物流企业底得客户和市场的关键,也是物流服务供应商竟争优势所在。 展开
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Correct understand of modern logistics for customer service level requirement
International logistics concept is generally recognized by the American association of logistics management in 1998, gives the definition, namely: "logistics is the supply chain activities of a part, is to meet customer need, to the goods, services and related information from origin to consumption and efficiently, low cost flow and storage of planning, implementation and control the process." This concept exact express logistics management theory of the core, namely system management thinking, the total cost concept and customer supreme theme. Logistics is the core to provide services, namely implement collection materials, information and finances as one of the comprehensive management, transportation, warehousing, packing, loading and unloading, circulation processing components, such as a grow-in-the-west son of the chain, and with the lowest cost, the enterprise of required materials, the goods on time, quantity, quality safely carried to production and circulation in any one place. Logistics system function goal is to meet customer needs. From the customer service perspective, logistics should take appropriate cost and appropriate service and appropriate quality, ensure the proper customer at the right time and right place, gain the appropriate product possibility that product availability. Accessibility is to evaluate logistics system function index, it is the main target of logistics system optimization, also be logistics service level with hugh embodiment. For logistics enterprise that, logistics service is the kernel, customer is the main resource of enterprises. The enterprise's management performance from providing logistics services, and service comes from customer demand. Customer service level can meet the requirements of customers, is logistics enterprise customers and market of the key, also be logistics service provider competition advantage.
International logistics concept is generally recognized by the American association of logistics management in 1998, gives the definition, namely: "logistics is the supply chain activities of a part, is to meet customer need, to the goods, services and related information from origin to consumption and efficiently, low cost flow and storage of planning, implementation and control the process." This concept exact express logistics management theory of the core, namely system management thinking, the total cost concept and customer supreme theme. Logistics is the core to provide services, namely implement collection materials, information and finances as one of the comprehensive management, transportation, warehousing, packing, loading and unloading, circulation processing components, such as a grow-in-the-west son of the chain, and with the lowest cost, the enterprise of required materials, the goods on time, quantity, quality safely carried to production and circulation in any one place. Logistics system function goal is to meet customer needs. From the customer service perspective, logistics should take appropriate cost and appropriate service and appropriate quality, ensure the proper customer at the right time and right place, gain the appropriate product possibility that product availability. Accessibility is to evaluate logistics system function index, it is the main target of logistics system optimization, also be logistics service level with hugh embodiment. For logistics enterprise that, logistics service is the kernel, customer is the main resource of enterprises. The enterprise's management performance from providing logistics services, and service comes from customer demand. Customer service level can meet the requirements of customers, is logistics enterprise customers and market of the key, also be logistics service provider competition advantage.
2011-01-24
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A correct understanding of modern logistics for customer service level requirement
International logistics concept is generally recognized by the American association of logistics management in 1998, gives the definition, namely: "logistics is the supply chain activities of a part, is to meet customer need, to the goods, services and related information from origin to consumption and efficiently, low cost flow and storage of planning, implementation and control the process." This concept exact express logistics management theory of the core, namely system management thinking, the total cost concept and customer supreme theme. Logistics is the core to provide services, namely implement collection materials, information and finances as one of the comprehensive management, transportation, warehousing, packing, loading and unloading, circulation processing components, such as a grow-in-the-west son of the chain, and with the lowest cost, the enterprise of required materials, the goods on time, quantity, quality safely carried to production and circulation in any one place. Logistics system function goal is to meet customer needs. From the customer service perspective, logistics should take appropriate cost and appropriate service and appropriate quality, ensure the proper customer at the right time and right place, gain the appropriate product possibility that product availability. Accessibility is to evaluate logistics system function index, it is the main target of logistics system optimization, also be logistics service level with Hugh embodiment. For logistics enterprise that, logistics service is the kernel, customer is the primary resource of enterprises, enterprise's management performance from providing logistics services, and service comes from customer demand. Customer service levels can meet the requirements of customers, is logistics enterprise customers and market of the key, also be logistics service provider competition advantage.
International logistics concept is generally recognized by the American association of logistics management in 1998, gives the definition, namely: "logistics is the supply chain activities of a part, is to meet customer need, to the goods, services and related information from origin to consumption and efficiently, low cost flow and storage of planning, implementation and control the process." This concept exact express logistics management theory of the core, namely system management thinking, the total cost concept and customer supreme theme. Logistics is the core to provide services, namely implement collection materials, information and finances as one of the comprehensive management, transportation, warehousing, packing, loading and unloading, circulation processing components, such as a grow-in-the-west son of the chain, and with the lowest cost, the enterprise of required materials, the goods on time, quantity, quality safely carried to production and circulation in any one place. Logistics system function goal is to meet customer needs. From the customer service perspective, logistics should take appropriate cost and appropriate service and appropriate quality, ensure the proper customer at the right time and right place, gain the appropriate product possibility that product availability. Accessibility is to evaluate logistics system function index, it is the main target of logistics system optimization, also be logistics service level with Hugh embodiment. For logistics enterprise that, logistics service is the kernel, customer is the primary resource of enterprises, enterprise's management performance from providing logistics services, and service comes from customer demand. Customer service levels can meet the requirements of customers, is logistics enterprise customers and market of the key, also be logistics service provider competition advantage.
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