qq账号被冻结了怎么办?
手机qq被冻结的原因主要有:
1、向QQ好友或QQ群内频繁的发送广告消息、垃圾消息;
2、通过非官方版本软件登录QQ;
3、QQ号码登录网络环境存在异常,如:盗号木马、病毒、IP异常等;
4、被他人举报号码存在恶意操作。
5、QQ存在传播色情、反动、政治、暴力行为或存在红包赌博、彩票赌博等情况。
6、贩卖毒品、枪支弹药,泄露他人信息。
qq被冻结后解冻的方法
1、网站查询:登录QQ安全中心,来查询冻结的原因。然后根据原因进行解决。
2、拨打客服电话:拨打腾讯的免费客服电话,按提示选择语音。对方会要求说QQ号,问一些问题。然后看看能否解冻。
3、QQ会员:是会员的话,打开腾讯客服的网址。然后选择在线客服,跟对方说明,自己的QQ号,如果可以的话,他会解开。
4、普通QQ:如果只是普通的QQ也可以通过客服,点击客服,自动连接QQ沟通。说明一下,自己的情况。
2022-12-06 · 百度认证:IT168官方账号,优质数码领域创作者
打开浏览器输入aq.qq.com或点击/aq.qq.com/cn2/index"target="_blank"title="网页链接">网页链接,进入QQ安全中心;
点击右下方的“帐号解封”;
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跳转到“帐号解封”页面,在“不能登录的帐号”后边输入被冻结的QQ帐号;
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在“验证码”处点击开始验证,验证通过后点击“下一步”;
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在弹出的页面中显示了您被冻结的帐号情况,点击“修改密码解冻”;
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跳转到“重置密码”页面,输入帐号后点击“开始验证”;
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验证成功后,点击“确定”;
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跳转到“身份验证”页面,使用绑定该帐号的手机根据提示发送短信,发送完成后点击“我已发送”;
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在“设置新密码”页面输入新的QQ密码后,点击“确定”;
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修改成功后,弹出重置密码成功页面。帐号解冻成功,使用新密码登录QQ即可。
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