Question

毕业论文英文摘要翻译请教高手，急！

随着移动信息化时代的到来，传统的12580单一业务服务已无法满足用户对移动信息的需求。S移动公司的12580秘书服务、梦网短信和移动互联网业务已经全面开展，为广大用户提供了丰富多彩的应用和服务，然而这些服务多数是基于全省的甚至是全国的，地市本地化信息较少，为加快新业务发展，丰富新业务内容，更好地整合本地具有特色的信息源，进一步为客户提供差异化和个性化的服务，满足客户不断增长的业务需求，现迫切需要成立12580综合信息服务平台。12580信息服务平台可提供业务增值平台、员工自主创新平台以及业务促销平台。
本文首先综述了12580平台技术的一系列背景知识，主要是呼叫中心概念、发展史、分类，并扼要阐述了构建12580综合信息增值平台的相关关键技术。其次，本文结合中国移动江苏有限公司S分公司12580本地华信息平台功能扩展这一实际工程案例，对该项目需求作了简要分析，并给出了系统设计原则；并且，本文从系统架构、系统容量、虚拟呼叫中心、典型应用、系统主机安全、第三方接口等方面介绍了S移动12580综合信息平台系统的详细设计方案并且扼要介绍了具体实施及运行的情况。最后，对论文所做工作做出总结，并对今后的发展提出了一点设想。

关键词：12580；综合信息平台；系统主机安全；设计

Answer 1

With the Mobile Information Age, the arrival of 12580 traditional single operational services have failed to meet the users of mobile information needs. S 12580 mobile company secretarial services, repeatedly text messaging and mobile Internet services have been launched, To provide customers with a wide variety of applications and services, but most of these services are based on the province and even the country. localization to the city less information to speed up the development of new business and add new business, better integration with the local characteristics of the sources of information, to provide further differentiation and personalized services, meet customers growing business needs, is the urgent need to set up 12,580 information services platform. 12580 information service platform will provide value-added business platform, the staff of independent innovation platform and business marketing platform. The paper first reviews the technical platform for the 12580 series of background knowledge, is the main call center concept, development history, classification, and a brief description of the construction of 12,580 integrated information platform for the value of key technologies. Secondly, Based on China Mobile Ltd., Jiangsu Branch of S-12580 local information platform for the practical function of the expansion projects Case, the project needs a brief analysis, and gives the system design principles; Furthermore, this paper from the system structure and system capacity, Virtual Call Center, the typical application, mainframe security, third-party interfaces introduced a mobile 12580 S comprehensive information platform systems, the detailed design of the program and brief Specific implementation and running. Finally, the paper sum up the work done and future development of the idea point.