Through several years working as a department manager, I think we should pay special attention for the following 4 items which are knowledge, experience, capacity and background in your working area when you want to be excellent.
First you must know relevent knowdge otherwise it's hard to work in the team. This seems more important especially in technical area. Suppose your subordinate asks you to check the design drawing of a machine but you really don't know this, how can you support or supervise him/her? Then of course they will not look you as a necessary member in the team. The manager will be fail! That's also why I put this item in the first postion.
Regarding experience, this will reduce risk of fail for management result. If a manager ever has relevenet experience, he/she will avoid some problems happening again.
Talking about capacity, this includes planning, organizing, communication and management capacity. With these capacity, the manager is easy to manage a team or a project.
What I talked background means education, relationship and performance in your working area. Although this item locates at the last position, however it's more important than others sometimes. For example, if you have a relationship with the higher management, I think it's hard to fail for you now!
Please enrich your knowledge, experience, capacity and background, then you will be easy to be a successful manager.
A successful manager is one whom others want to follow. I have these seven key points for those who wants to be a successful manager.
Builds effective and responsive interpersonal relationships. Reporting staff members, colleagues and executives respect his or her ability to demonstrate caring, collaboration, respect, trust and attentiveness.
Communicates effectively in person, print and email. Listening and two-way feedback characterize his or her interaction with others.
Builds the team and enables other staff to collaborate more effectively with each other. People feel they have become more - more effective, more creative, more productive - in the presence of a team builder.
Understands the financial aspects of the business and sets goals and measures and documents staff progress and success.
Knows how to create an environment in which people experience positive morale and recognition and employees are motivated to work hard for the success of the business.
Leads by example and provides recognition when others do the same.
Helps people grow and develop their skills and capabilities through education and on-the-job learning.
