Question

win7系统，使用华为的eNSP，经常在打开软件但不操作的状态下卡死或者蓝屏，请教下该怎么解决，谢谢。

根据蓝屏信息，应该是软件问题：A problem has been detected and windows has been shut down to prevent damage to your computerA clock interrupt was not received on a secondary processor within the allocated time intervalIf this is the first time you've seen this stop error screenRestart your computer.If this screen appears again,followCheck to make sure any new hardware or software is properly installed.If this is a new installation,ask your hardware or software manufacturer for any windows updates you might need.If problems continue,disable BIOS memory options such as caching or shadowing.If you need to use Safe Mode to remove or disable components,restart your computer,press F8 to select Advanced Startup Options,and then select Safe Mode.Technical information:*** STOP:0x00000101 (0x0000000000000031,0x0000000000000000,0xFFFFF88004564180,0x0000000000000002)Collecting data for crash dump...Initializing disk for crash dump...Physical memory dump complete.Contact your system admin technical support group further assistance.

Answer 1

首先，建议您关机，之后切断电源，给电脑惊醒一次全面的清理灰尘，要重新插拔各个板卡，用橡皮擦擦金手指，给CPU抹好硅脂，清理散热器上的灰尘，之后装好机子。
建议您用u盘PE重做操作系统，最好备份数据，重新给硬盘分区，之后再做。
1、在别的机器上制作一个U盘PE，可以试试U大师，百度U大师，下载二合一版，安装在电脑上插入U盘制作。下载一个系统镜像，例如win764位系统，可以去秋叶系统看看。下载后放在u盘里。
2、U盘插在这台电脑上，开机进入BIOS，设置为U盘启动，进入第二项PE系统。
3、备份您硬盘上所需要的数据，之后打开分区软件，重新给硬盘分区，再把系统装在C盘。
4、重启电脑，拔掉U盘，等待系统安装完成。安装好系统后，马上安装杀毒软件查杀病毒。

Answer 2

帮忙指的是微不足道或者不麻烦的事，你这个都已近不是帮不帮忙的问题了，而是你出价多少的问题。

Answer 3

打开360安全卫士，点击功能大全，找到人工服务，搜索电脑蓝屏，进行一下修复