淘宝确认收货后还可以退货吗?
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2022-12-19 · 百度认证:IT168官方账号,优质数码领域创作者
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淘宝确认收货后还可以申请退款。
申请退款的具体步骤如下:
1、手机打开淘宝APP,具体如下图所示。
/iknow-pic.cdn.bcebos.com/03087bf40ad162d9170166341edfa9ec8a13cd2f"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/03087bf40ad162d9170166341edfa9ec8a13cd2f?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/03087bf40ad162d9170166341edfa9ec8a13cd2f"/>
2、点击右下角的“我的淘宝”,具体如下图所示。
/iknow-pic.cdn.bcebos.com/adaf2edda3cc7cd9b4c330f13601213fb80e912f"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/adaf2edda3cc7cd9b4c330f13601213fb80e912f?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/adaf2edda3cc7cd9b4c330f13601213fb80e912f"/>
3、在下图中划红圈的地方,点击查看更多订单,具体如下图所示。
/iknow-pic.cdn.bcebos.com/cb8065380cd79123bd9b905ca2345982b2b7809a"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/cb8065380cd79123bd9b905ca2345982b2b7809a?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/cb8065380cd79123bd9b905ca2345982b2b7809a"/>
4、找到那个想要申请退货的已交易成功的订单,点击进入,具体如下图所示。
/iknow-pic.cdn.bcebos.com/d6ca7bcb0a46f21f07551779f9246b600c33aeb3"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/d6ca7bcb0a46f21f07551779f9246b600c33aeb3?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/d6ca7bcb0a46f21f07551779f9246b600c33aeb3"/>
5、在划红圈的地方点击申请售后,具体如下图所示。
/iknow-pic.cdn.bcebos.com/e824b899a9014c08e4e1988f057b02087af4f4c6"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/e824b899a9014c08e4e1988f057b02087af4f4c6?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/e824b899a9014c08e4e1988f057b02087af4f4c6"/>
6、接着选择需要的是退款还是退换货,具体如下图所示。
/iknow-pic.cdn.bcebos.com/3801213fb80e7bec6ba007c9202eb9389b506b9b"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/3801213fb80e7bec6ba007c9202eb9389b506b9b?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/3801213fb80e7bec6ba007c9202eb9389b506b9b"/>
7、写明退款原因及说明,具体如下图所示。
/iknow-pic.cdn.bcebos.com/7a899e510fb30f24e4adeb2bc795d143ad4b03e6"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/7a899e510fb30f24e4adeb2bc795d143ad4b03e6?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/7a899e510fb30f24e4adeb2bc795d143ad4b03e6"/>
8、点击提交按钮,就可以了,具体如下图所示。
/iknow-pic.cdn.bcebos.com/7c1ed21b0ef41bd53960efdc5eda81cb39db3de2"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/7c1ed21b0ef41bd53960efdc5eda81cb39db3de2?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/7c1ed21b0ef41bd53960efdc5eda81cb39db3de2"/>
申请退款的具体步骤如下:
1、手机打开淘宝APP,具体如下图所示。
/iknow-pic.cdn.bcebos.com/03087bf40ad162d9170166341edfa9ec8a13cd2f"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/03087bf40ad162d9170166341edfa9ec8a13cd2f?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/03087bf40ad162d9170166341edfa9ec8a13cd2f"/>
2、点击右下角的“我的淘宝”,具体如下图所示。
/iknow-pic.cdn.bcebos.com/adaf2edda3cc7cd9b4c330f13601213fb80e912f"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/adaf2edda3cc7cd9b4c330f13601213fb80e912f?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/adaf2edda3cc7cd9b4c330f13601213fb80e912f"/>
3、在下图中划红圈的地方,点击查看更多订单,具体如下图所示。
/iknow-pic.cdn.bcebos.com/cb8065380cd79123bd9b905ca2345982b2b7809a"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/cb8065380cd79123bd9b905ca2345982b2b7809a?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/cb8065380cd79123bd9b905ca2345982b2b7809a"/>
4、找到那个想要申请退货的已交易成功的订单,点击进入,具体如下图所示。
/iknow-pic.cdn.bcebos.com/d6ca7bcb0a46f21f07551779f9246b600c33aeb3"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/d6ca7bcb0a46f21f07551779f9246b600c33aeb3?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/d6ca7bcb0a46f21f07551779f9246b600c33aeb3"/>
5、在划红圈的地方点击申请售后,具体如下图所示。
/iknow-pic.cdn.bcebos.com/e824b899a9014c08e4e1988f057b02087af4f4c6"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/e824b899a9014c08e4e1988f057b02087af4f4c6?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/e824b899a9014c08e4e1988f057b02087af4f4c6"/>
6、接着选择需要的是退款还是退换货,具体如下图所示。
/iknow-pic.cdn.bcebos.com/3801213fb80e7bec6ba007c9202eb9389b506b9b"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/3801213fb80e7bec6ba007c9202eb9389b506b9b?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/3801213fb80e7bec6ba007c9202eb9389b506b9b"/>
7、写明退款原因及说明,具体如下图所示。
/iknow-pic.cdn.bcebos.com/7a899e510fb30f24e4adeb2bc795d143ad4b03e6"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/7a899e510fb30f24e4adeb2bc795d143ad4b03e6?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/7a899e510fb30f24e4adeb2bc795d143ad4b03e6"/>
8、点击提交按钮,就可以了,具体如下图所示。
/iknow-pic.cdn.bcebos.com/7c1ed21b0ef41bd53960efdc5eda81cb39db3de2"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/7c1ed21b0ef41bd53960efdc5eda81cb39db3de2?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/7c1ed21b0ef41bd53960efdc5eda81cb39db3de2"/>
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消费者网购确认收货后在7天内是可以退货的。根据消费者权益保护法的规定,经营者采用网络、电视、电话、邮购等方式销售商品,消费者有权自收到商品之日起七日内退货,且无需说明理由。
【法律依据】
《消费者权益保护法》第二十五条
经营者采用网络、电视、电话、邮购等方式销售商品,消费者有权自收到商品之日起七日内退货,且无需说明理由,但下列商品除外:
(一)消费者定作的;
(二)鲜活易腐的;
(三)在线下载或者消费者拆封的音像制品、计算机软件等数字化商品;
(四)交付的报纸、期刊。
除前款所列商品外,其他根据商品性质并经消费者在购买时确认不宜退货的商品,不适用无理由退货。
【法律依据】
《消费者权益保护法》第二十五条
经营者采用网络、电视、电话、邮购等方式销售商品,消费者有权自收到商品之日起七日内退货,且无需说明理由,但下列商品除外:
(一)消费者定作的;
(二)鲜活易腐的;
(三)在线下载或者消费者拆封的音像制品、计算机软件等数字化商品;
(四)交付的报纸、期刊。
除前款所列商品外,其他根据商品性质并经消费者在购买时确认不宜退货的商品,不适用无理由退货。
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