Question

求英文翻译 在线等

经过人员调整后，由我负责XX市场，很多之前的事情没有及时了解，同事和我沟通过的信息也不完全，所以我们在生产和备货时忽视了这个问题。这都是我们的失误，请允许我再次向你和贵公司表示真诚歉意。
为了弥补我们的失误，我们做了以下方案来解决这个问题。也请贵公司对我们的失误谅解.
下面是我们的补救方案：
1.振动器系统，我们将随主机的配件一同发给贵司，而且我们的工程师也会在当地免费为这两台主机安装振动系统。
2.清洁系统，因为阀块技术原因，就算发运水泵去贵司，我们也无法将这套系统安装到主机之中。作为弥补我们将退还上次收到配件的款项，USD 290.00每套.将在下一单订单结算时减去相应数额。不过我必须我再次和你说明：主机自身也是可以清洁管件的，所以就算不配置这个清洁系统也不会影响主机的正常工作。因为这次的两台主机无法提供清洁系统，所以关于这两台主机的售后服务我们会特别对待。还请贵公司多多理解。
另：我已经通知生产部门，在生产贵公司下一订单中的主机过程中完成这两样附件的预装，请放心。
非常抱歉给你和LANZ带来的不便,感谢您的理解和合作。
求高手专业翻译，我会再加分。

谢谢大家

Answer 1

希望你能采纳
After personnel adjustment, I am responsible for XX market, a lot of things without prompt understanding before, my colleagues and I communicated information also incomplete, so we are ready for the production and when ignored the problem. This is all our mistakes, please allow me to you and your company again to express my sincere apologies.
In order to make up for our mistakes, we do the following solutions to this problem. Also please your company for our mistakes understanding.
Here is our recovery plan:
1. Vibrators system, we will with host accessories to your company with, and our engineers will also in local free for the two main unit vibration system.
2. Clean system, because the pieces for technical reasons, even if delivery pump to your company, we also cannot will this system installation to host in. To compensate, we will refund the money last received accessories. Will 290.00, USD per the next single order when settle accounts minus the corresponding amount. But I must I once again and you explanation: host itself is also can clean pipe, so even if not configuration the cleaning system would not affect the normal work of the host. Because the two host cannot provide clean system, so about these two host after-sales service we will special treatment. Also please your company more understanding.
Another: I have notified the production department in the production of your company, the host next order during the finish this different accessories, please rest assured pre-installed.
I'm very sorry to you and LANZ inconvenience, thank you for your understanding and cooperation.
请问你在外国公司上班吗？

Answer 2

After personnel changes, by the XX I am responsible for the market, a lot of time before things are not understood, my colleagues and I have communicated the information is not complete, so we ignored in the production and stocking of this problem. This is our mistake, allow me once again to you and your company to express my sincere apologies.
To make up for our mistakes, we made the following program to solve this problem. Also your understanding of our mistakes.
Here is our remedy:
1. Vibrator system, we will be sent along with your company host of accessories, and our engineers will be free in the local host for the installation of two vibration systems.
2. Clean the system, because the valve block for technical reasons, even if the pumps shipped to your company, we can not be installed to the host into the system. We will refund to make up for the last parts of the money received, USD 290.00 each. A single order in the next settlement minus the corresponding amount. But I'm with you again, I must note: The host can also clean the pipe itself, so even if you do not configure this cleaning system will not affect the normal operation of the host. Because the two hosts can not provide clean system, so two hosts on this service we will special treatment. Also invited a lot of understanding of your company.
Another: I have informed the production sector, in the production of your next order of these two hosts to complete the process of pre-installed accessories, please rest assured.
I'm sorry to inconvenience you and LANZ, thank you for your understanding and cooperation.