Question

淘宝卖家态度不好怎么投诉

Answer 1

可以，你可以保存聊天记录。在这个卖家的页面点击投诉。或者到淘宝网的投诉页面进行投诉。

• 首先搜索淘宝网的官网点击进入

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• 2

  点击登录自己的账户

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• 3

  在首页上方找到‘我的宝贝’然后点击已买到的宝贝

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• 4

  
  找到你最近买到的商品，选择你要投诉的产品，点击投诉卖家

  /iknow-pic.cdn.bcebos.com/fc1f4134970a304e98f97ed1dfc8a786c8175cc6"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/fc1f4134970a304e98f97ed1dfc8a786c8175cc6?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/fc1f4134970a304e98f97ed1dfc8a786c8175cc6"/>

• 5

  然后你就会进入到投诉的信息填写页面，这里你要好好填写，有必要的话还需要上传图片。投诉淘宝商家的话，你这边还需要经过双方协商后才能设计淘宝客服介入的。

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• 6

  如果你是投诉天猫商家的话，你只需要填写相关信息后，天猫会马上介入帮你解决，不过要等待5个工作日的时间。期间，你也可以修改投诉要求，和撤销投诉

  /iknow-pic.cdn.bcebos.com/1ad5ad6eddc451da5e2dd2c0b8fd5266d11632c6"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/1ad5ad6eddc451da5e2dd2c0b8fd5266d11632c6?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/1ad5ad6eddc451da5e2dd2c0b8fd5266d11632c6"/>

  /iknow-pic.cdn.bcebos.com/a71ea8d3fd1f41342c5adb552b1f95cad1c85ea8"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/a71ea8d3fd1f41342c5adb552b1f95cad1c85ea8?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/a71ea8d3fd1f41342c5adb552b1f95cad1c85ea8"/>

• 7

  很多人不知道举报入口在哪里，我们打开搜索页面，输入你要找的产品，在下方找到你要投诉的那个产品，把鼠标移到商品上，不要点击。在右上角会出现一个小标志。点击它

  /iknow-pic.cdn.bcebos.com/f603918fa0ec08fa66e8cd8c57ee3d6d55fbda35"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/f603918fa0ec08fa66e8cd8c57ee3d6d55fbda35?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/f603918fa0ec08fa66e8cd8c57ee3d6d55fbda35"/>

• 8

  然后你就会进入了全网举报的窗口。这里有很多选项，选择你要投诉的类型。比如我们选择一项假冒及盗版

  /iknow-pic.cdn.bcebos.com/574e9258d109b3de312c3a43c2bf6c81800a4c0e"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/574e9258d109b3de312c3a43c2bf6c81800a4c0e?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/574e9258d109b3de312c3a43c2bf6c81800a4c0e"/>

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• 9

  这个时候就会出现你要举报的商品信息及店家商铺，但是你要根据实情举报。要不然对方都不会受理了。所以能协商解决的问题还是和平解决为好。

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如果证据确凿，淘宝网的客户可能会判定你胜诉。
你描述的服务态度极差，比较主观，我没办法帮你判断。
有可能是卖家特别忙，回复消息怠慢可以理解。如果是言语犀利，损人的言语是一定有理由投诉的！

Answer 2

淘宝客服介入