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EnsurethatyouhaveanactiveInternetconnectionasnewversionsofiTunesandiPodSoftwaremaynee... Ensure that you have an active Internet connection as new versions of iTunes and iPod Software may need to be downloaded to your computer.
Download and install the latest version of iTunes if you do not already have it installed.
Open iTunes, and then connect iPod shuffle to your computer.
After a few moments, it will appear in the Source pane in iTunes.
Select your iPod shuffle in the Source pane and you will see information about it appear in the Settings tab of the main iTunes windows
The Version section tells you whether iPod shuffle is up to date or needs a newer version of the software.
Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download of the latest iPod Software. The 4 possible restore options are:

Restore Option 1: Restore - Restores with same iPod Software version already on iPod.
Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
Restore Option 3: Use Newest Version - Restores with the latest iPod Software on your computer.
Restore Option 4: Restore and Update - Restores with the latest iPod Software on your computer.
If you are using a Mac, a message will appear prompting you to enter an administrator’s name and password.
A progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed, iTunes will present a message instructing you to leave iPod shuffle connected to computer to complete restore process.
During the stage 2 of the restore process, a green LED will flash once on iPod shuffle, then amber and green LEDs will flash briefly, and finally the amber LED will begin to flash continuously. It is critical that the iPod shuffle remains connected to the computer during this stage.
After stage 2 of the restore process is complete, the iPod Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.
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crazypill
2007-08-13 · TA获得超过5124个赞
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确保你有可用的网络连接,这样新版的iTunes 和iPod软件可以下载到你电脑中.如果你还没有安装iTunes ,请下载并安装最新版本. 打开iTunes,然后连接iPod. 一会儿,它就会显示在 iTunes 的Source 窗口中.选中Source窗口中的iPod,你就能看到关于它的信息出现在iTunes主窗口的Settings垂片里. Version 版块会告诉你iPod 是否到期或需要更新版本的软件.点击重置按钮(Restore),你会被提供一个或多个重置选项,可以使iTunes自动下载最新的 iPod 软件.这四个可能的选项为:
1: Restore --保留已经存储在iPod上的原版本软件.
2: Use Same Version ----即使有可用的新版本也保持使用原版本.
3: Use Newest Version ----始终使用电脑下载到的最新版本.
4:Restore and Update ----(和3重复了,你打错了?)
如果你有访问控制,就会有消息提示你输入使用者姓名和密码.
一个进度条会出现以指示重置的第一阶段已经开始了.当这个阶段完成,iTunes将呈送消息指示你从电脑上卸除iPod以完成剩余设置步骤.在第二阶,iPod 上一个绿色发光二极管将闪烁一下,然后琥珀色和绿色一起闪烁一下,最后琥珀色二极管开始连续闪烁,这一阶段不容许iPod仍与电脑保持连接.这一阶段完成后, iPod Setup Assistant (iPod安装帮手)的窗口将询问你给你的iPod 命名并且选择参数,就像开始第一次连iPod到电脑上的时候一样.

(呵呵虽然麻烦了点,不过希望能帮的到你~)
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