Question

请帮我翻译成英语 谢谢

首先，作者通过一个故事说明人们处理客户满意度的常见思维，就是1、满意（satisfied）和完全满意（completely satisfied）差别不大；2、使客户从满意到完全满意的投资不值得；3、对于一般满意的客户市场，主要精力应该放在最不满意的客户群。
然后，作者批驳这三条常见思维，并列出自己的研究结论：
拜托 帮下忙 谢谢

Answer 1

First of all, the author through a story that people deal with customer satisfaction, satisfaction with the common thinking, is a 1 ( satisfied ) and complete satisfaction (completely satisfied ) little difference; 2, so that customers from satisfaction to completely satisfied with the investment is not worth; 3, for the general customer satisfaction market, focus should be placed on the most dissatisfied customer group.

Then, the author criticizes the three common thinking, and lists his research conclusion:

Answer 2

First of all, the author describes the common thinking that people use to deal with customer satisfaction throught a story, that is,1,there is only a few differences between satisfied and completely satisfied 2, so that customers from satisfaction to completely satisfied with the investment is not worth; 3, for the general customer satisfaction market, focus should be placed on the most dissatisfied customer group.

Then, the author criticizes the three common thinking, and lists his research conclusion:

翻译的不好。 如果不急，让我再整理整理