Question

这句话如何翻译成英文？

亲爱的顾客
给你造成的不便，我们深感歉意。移动侦测功能是这款产品的特点，我们发货的时候是测试过才发的，请问你是否按产品说明书来进行操作。（用遥控器开机后，进入待机状态；再按遥控器“Motion Detection video”键，就可以开启Motion Detection），这个模式一次记录3分钟的视频.请按照说明书再试试。如果还是有问题，请给我们来信，我们会及时解决你的问题，谢谢。

Answer 1

Dear Customer,

We are sorry for the trouble caused. Motion Detection is one of the features of this product. We have always tested our products before delivery. Please make sure you have followed the instruction manual to operate the product. (Turn on the machine with the remote. Switch to Standby mode. Press "Motion Detection Video" key on the remote to activate it) Under this mode, the machine records 3-minute videos at a time. 【Please try it out with the above instructions.】 Feel free to contact us should you have more questions. We would attend to them as soon as possible. Thank you.

感觉第二次出现的“请按照说明书再试试”有点罗嗦，不妨删掉（就是【】中对应的部分）

Answer 2

Dear Customer，

we express our deeply apologize to bring u so much inconvenience.pls be noted that the Motion Detection is one of the features of this product.also all our products have been strict tested before sending out. Please make sure you have followed the instruction manual to operate the product. (Turn on the machine with the remote. Switch to Standby mode. Press "Motion Detection Video" key on the remote to activate it) , the machine records 3-minute videos at a time. (Please try it again with the above instructions) Feel free to contact us if u have any further questions,we will try our utmost to solve your problems.cheers.

希望你看的懂。

Answer 3

We are so sorry that………………………………If you have other questions,please……………………………………thanks.

Answer 4

亲爱的顾客
Dear customer
给你造成的不便，我们深感歉意。移动侦测功能是这款产品的特点，我们发货的时候是测试过才发的，请问你是否按产品说明书来进行操作。（用遥控器开机后，进入待机状态；再按遥控器“Motion Detection video”键，就可以开启Motion Detection），这个模式一次记录3分钟的视频.请按照说明书再试试。如果还是有问题，请给我们来信，我们会及时解决你的问题，谢谢。
The inconvenience caused to you, we apologize. Mobile detection function is the characteristics of the product, our delivery time is tested before, please let me know whether you according to the product specification to carry out the operation. ( use the remote boot, enter the standby state; then press" Motion Detection video " button, you can open a Motion Detection ), this mode once recorded 3 minutes of video. Please try again according to the instruction. If there are problems, please give us a letter, we will solve your problems, thank you.

Answer 5

Dear customer,
Please accept our sincere apology for the inconvenience brought to you. Motion Detection function is one feature of this product and we have made relevant tests before the product's delivery. please kindly check if you have operated it strictly follow the instruction book. (open the machine with the remote controller to enter into the sleeping mode and then press the Motion Detection Video button to open the function of Motion Dection) This mode will be able to take a video record for 3 minutes each time. Please kindly try it again as per the instruction book. If still there is problem with it, please send us an email and we will sovle it in time. Thank you very much.