原因:由启用的硬件加速,集成显卡或dxgmms2.sys文件损坏引起的。
1、开启电脑电源,然后出现滚动的小圆圈的时候按住电源键强制关机;
![](https://iknow-pic.cdn.bcebos.com/ae51f3deb48f8c547f5c692a35292df5e0fe7f2c?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
2、重复上述操作2到3次,直到出现“选择一个选项”界面“,点击“疑难解答”;
![](https://iknow-pic.cdn.bcebos.com/3801213fb80e7bec88eda2e4202eb9389b506b84?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
3、然后在弹出来的窗口中点击打开“高级选项”设置。
![](https://iknow-pic.cdn.bcebos.com/0823dd54564e92582dc92aeb9382d158ccbf4e32?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
4、然后在弹出来的窗口中点击打开“命令提示符”设置。
![](https://iknow-pic.cdn.bcebos.com/9a504fc2d56285353a1c7e249fef76c6a7ef6333?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
5、然后在弹出来的窗口中点击输入命令“C:cd windows attrib -s -r -h DXGMMS1.sys / sdel DXGMMS1.sys / s / q”,回车确定。
![](https://iknow-pic.cdn.bcebos.com/d000baa1cd11728b59a82027c7fcc3cec3fd2c29?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
6、最后重启电脑,就可以正常开机了。
![](https://iknow-pic.cdn.bcebos.com/f9198618367adab42c7bb74584d4b31c8701e409?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)