Question

请帮忙翻译以下中文简历内容，谢谢！！！

1:自我评价
性格开朗，积极主动，形象优秀，大方得体，具有良好的亲和力和良好的人际交往能力。对于工作充满热情，有一定的独立工作能力和高度的敬业精神。语言表达能力强，善于与人沟通，接受新知识比较快，具有较强的市场开拓能力,诚实、勤奋、乐观、有责任心，具有良好的团队合作精神，能承受工作压力，综合能力强.
具备良好的宽带及计算机操作知识，如IP、Ping、Domain等，能熟练操作各种日常办公软件，流利标准的粤语国语，优秀的口头英文表达能力，
良好的服务意识和亲和力以及良好的应变能力沟通能力
工作认真负责，责任心较强，能承受工作压力，具备良好的团队合作精神
为人诚信，工作积极主动、勤奋好学，耐心稳重，持有驾照，驾驶技术熟练。

2:海运操作部 海运操作
1、负责客户下达的订单及安排订舱/配载/跟踪/等事宜
2、熟悉国内海运文件操作流程及相关系统操作，电脑操作熟练
3、了解海面气候的变化以及气候对港口和航线的影响，收集当天各船公司的最新动态，并且与船公司确定未来两天的开船准确时间，更新每天黄埔出发的船期表。然后监控及预测系统中所出的计划，和船公司预定未来需要装的计划的仓位（掌握仓位数量的增减），维持与船公司，车队等相关部门良好的关系 。
4、联系客户以及与客户保持良好的沟通与交流，完善每周KPI原始数据核对表---作业时间（包括车辆相应时间和运输到达准时率），核对跟踪表，判断延迟数据是否由我公司所致，并且把相关原因记录在数据表，做好分析和总结，以便提高我司KPI考核达到指标
3：客户服务部 中英文客户服务主任
负责（中英文）商业热线电话的接听，解答与处理用户的咨询和投诉，处理及跟进客户之维修服务以及电讯服务的更改
负责通过电话，传真，电邮等种种方法接收客户提出的服务要求和意见，进行登记记录，及时传递，派遣给相关人员
负责对相关服务工作的实施情况进行跟踪，及时反馈服务情况
负责及时对相关的数据进行维护和更新
通过联络，收集和传递与客户服务工作有关的文件和资料
经授权或根据指示，回复客户提出的有关问题
负责严格执行客户需求问卷调查工作程序，收集客人对公司产品和服务的满意度
4：销售部 电话销售
负责向客户以电话方式推广公司的产品，接收客户信息，开发新客户，拓展与老客户的业务，宣传公司，提供新产品信息，完成各项销售指标，对相关产品的咨询及时作出回复；在此期间工作非常努力得到了大量客户认可和支持。

Answer 1

1: Appraise oneself
Have a bright and cheerful disposition, positive, the image is outstanding , natural and proper, have good affinity and good people skills. As to the thing that work is full of enthusiasm, there are certain independent ability to work and professional dedication of the height. The ability of language expression is strong, good at communicating with people , accept new knowledge faster, have stronger market open-up ability, honest , diligent , optimistic , conscientious, having good spirit of cooperation of group, can bear working pressure , the integration capability is strong.
Possess good broadband and computer operation knowledge, for instance IP , Ping , Domain ,etc., can operate various kinds of daily office softwares , fluently standard Guangdong dialect national language skillfully , outstanding oral English ability to express,
Good service consciousness and affinity and good adaptability to changes link up ability
Work serious, relatively better sense of responsibility have , can bear working pressure , possess the good spirit of cooperation of group
The sincerity, it is positive , diligent and eager to learn knowledge to work, the patience is calm and steady , hold the driving license, driving technology is skilled.

2: Transport the operation department by sea Transport operation by sea
1, responsible for there aren't customer order and arrangement arrange shipping space / last year / follow /,etc. matters
2, is familiar with transporting the procedure and relevant system operation of file operation by sea at home, the computer is skilled in operation
3, find out about the change of the climate in the sea and impact on port and course of the climate, collect the same day every ship newest trends of Company , confirm to sail accurate time the following two days with ship Company, upgrade every day forms. Then control and predict the plan published in the system, and the ship company is scheduled to the storehouse location of plan needing loading with in the future (grasp the increase and decrease of the quantity of storehouse location), keep with ship company, relevant department's good relations , such as motorcade ,etc..
4, contact the customer and keep good communication and exchange with the customer, perfect KPI initial data check forms every week ---Activity duration (including the corresponding time of vehicle and transportation reach the rate on time), check the form of following, judge whether the data of delaying are caused by our company, and write down the relevant reason in the data list, do a good job of analysis and summary, in order to improve my department KPI and examine the index of reaching
3: Client service department Chinese and English customer service director
Responsible for (Chinese and English ) the answering of commercial hot-line , answer and deal with users' consultation and appeal, deal with and follow up the customer's' maintenance service and change of the telecom service
Responsible for by telephone, the fax, all sorts of methods of transfering by telegram etc. receive service request and suggestion that the customer put forward, register and write down, transmit in time , send to relevant personnel
Responsible for following the performance of relevant services , feedback the situation of serving in time
Responsible for maintaining and upgrading the relevant data in time
Through getting in touch with , collect and transmit the file and materials related to customer's services
Or according to the instruction through authorizing, reply relevant questions that the customer puts forward
Responsible for carrying out customer's demand questionnaire investigation working routine strictly , collect the guest satisfaction to company products and service
4: Sales department The telephone selling
Responsible for popularizing the products of the company by way of telephone to the customer , receive customer's message, develop the new customer, expand the business with the frequent customer , propagate the company, offer the new product information, finish every selling index , make the reply to the consultation of the relevant products in time; Worked during this period and has been approved by a large number of customers hard very much and support.
(纯人工的）

Answer 2

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