Question

英语翻译，高值悬赏！谢谢！

翻译此段为英文：“投诉是沟通酒店和酒店顾客之间的桥梁，而解决投诉的关键在于了解酒店顾客投诉的概念、熟悉酒店顾客投诉心理行为、掌握酒店顾客投诉的原因，从而合理处理酒店顾客投诉。正确处理好客人投诉，对于酒店改善服务质量、提高管理水平、增加经济效益具有重要意义。”

Answer 1

Claims are the communication bridges between hotel and hotel customers. Well, the key to resolve the claims are to understand the conception, the psychological and the reason of customers claims, then will address the claims appropriately. To solve claims properly has an important effect on improving service quality, management efficiency and profit.

人工翻译的。好久没翻译了，可能略有不当。希望采纳。谢谢

Answer 2

Complaints are the communication bridge between the hotel and the hotel customer complaints, and the key is to understand the concept of hotel customer complaints, familiar with hotel customer complaints psychological behavior, master the hotel the reasons for customer complaints, and reasonable treatment of hotel customer complaints. Correctly handle guest complaints, for the hotel to improve service quality, improve level of management, increase the economic benefits of great significance.
咳咳，行不

Answer 3

Complaints is a bridge of communication between the hotel and customer to resolve complaints of the key is to understand the concept of hotel customer complaints, familiar with the psychological behavior of hotel customer complaints, to grasp the reasons of the hotel customer complaints, and thus reasonable to deal with the hotel customer complaints. Correctly handle guest complaints, and of great significance for the hotel to improve the quality of service, improve management, increase economic