Question

电脑在使用过程中突然蓝屏

电脑在使用过程中突然蓝屏，下面是蓝屏的内容，中文是什么意思？请帮忙提出解决问题的办法。谢谢！
电脑蓝屏内容：
A problem has been detected and windows has been shut down to prevent damage to your computer.

An attempt was made to write to read-only memory.

If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.

If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.

Technical information:

*** STOP: 0x000000BE (0xBF885125,0x085B0021,0xF5E43520,0x000000c)

*** win32k.sys - Address BF885125 base at BF800000,DateStamp 49031c93

Answer 1

内核程序产生了错误， 但Windows错误处理器没有捕获。
1、如果新安装驱动或软件后产生，请禁用或卸载所有刚安装的驱动和软件。
2、如果在蓝屏信息中出现了驱动程序的名字, 请在安全模式禁用或删除驱动程序。
3、如果错误信息中明确指出Win32K.sys， 很有可能是第三方远程控制软件造成的, 需要将对该软件的服务关闭.
4、如果上述操作无效，建议进行修复安装或是重新安装系统。
5、硬件检测，重点检测内存