Question

英语商务信函中，开头的客套话应该怎么写？比如：很抱歉打扰到您了。

Answer 1

1、I hope you are well.

我希望你一切都好。

2、I hope you enjoyed your holiday and are finding it easy to settle back in to work.

我希望你已经好好享受假期并且很快重新投入工作。

3、Thank you for your prompt reply.

感谢您的及时回复。

4、I apologize for not replying sooner, but I have been very busy these last few weeks.

很抱歉没能及早回信，但是过去几周实在太忙。

5、Thank you for getting in touch with us about XXXX. 

非常感谢你关于XXXX联系我们。

6、Thank you for contacting us regarding XXXX. 

非常感谢您因关于XXXX的事接洽我们。

7、With reference to your email of , I would like to bring the following to your attention.

关于你（时间）寄来的邮件，我有几点想跟你说的。

8、As a follow-up to our phone call this morning, I would like summarise the key issues.

关于你早上的电话，我想总结下关键几点。

Answer 2

商务信函或商务函电还是很有讲究的，尤其是在尊贵的客户面前或者是接触不深，一定要谦虚谨慎。给你看篇例子：

1. Promotion Lerrer 推销信函
Dear Sirs, We have just introduced our new refrigerator to the market , and are enclosing sales promotional literature to give you full details . No doubt your customers will appreciate the opportunity to purchase this fine product and with this in mind we are enclosing an order form for you to complete and return to us without delay . You will received a special introductory discount of 10% which we can maintain until November 20 .

Yours faithfully ,

( Signature )

不过，对于熟悉的老客户，语气可以适当缓和，偏向口语化，具体的其他几位回答者所说的都可以。

供你参考！

Answer 3

Dear sir:
Good day\Good afternoon. I'm sorry to bother you.\ Thank you for your time.\Please allow me to...

Answer 4

Sorry to disturbe you, sorry for any inconvenient