Question

请帮忙翻译一下，意思一致就行，谢谢

首先我们要弄清楚客户是否按照说明书的指示来煮食。因为我们之前也收到客户的邮件说 煮食效果不佳。主要是有些客户不是很了解说明书上的操作来煮食，导致食物效果不佳。我们建议客户首先应该了解这款机器的一些基本功能，特别这是带convection function，操作上可能比slso function要复杂一些。例如，有些食物是要煮熟后才使用convection这样效果会更好。下面是我们对煮食的一些建议：

Answer 1

First, we need to figure out if our customer cook the food following the manual. We received E-mails from our customers complaining the food not cooked well. It was because they did not understand the cooking manual. We suggest our customer to understand the basic function of this machine first, especially convection function, which is more complicated than slso funtion if manipulated. For example, some food taste better to use convection function after the food is cooked. Here is some suggestion on cooking,

Answer 2

为了通顺调整了一下个别词语的顺序，意思保持不变。
First we have to find out if the customer has followed the instructions on the manual, because this is a problem that we learned about in e-mails from customers who were not familiar with the cooking instructions and as a result did not obtain the best results. We recommend that the customer become familiar with the basic functions of this machine, since this model with convection function is a bit more complicated than the one with slso function. For instance, to achieve the best effect, some food need to be cooked first before applying convection. Below are some of our suggestions for cooking:

追问

请帮忙再翻一下，谢谢。
请过确认，A型号有些地方还在整改，可能不能满足3号的交货期。如果换B型号，交货期就可以满足，但价格是 XXX。
另外，C型号之前没有卖过这个平台升数在整个 南美地区，申请认证费用大概要100多美金，但我们愿意与你share half，你只需要付50,美金。所以请告知是否OK，我们将尽快启动这个认证，然后发PL 给你安排付款。

追答

We have confirmed that Model A is still in the process of modification, and we may not be able to meet the delivery date on the 3rd. However, we can meet the delivery date with Model B, and the price of Model B is XXX.

Model C has not been sold on this platform in South America before. If we want to sell in this market, there is an application fee for certification of about 100 USD. We now offer to pay half of this fee, so you would only be responsible for 50 USD. Please let me know if this is OK, so that we can start this certification process and send the PL for your payment.

Answer 3

firstly , we have to figure out that if our customer has followed the struction to cook food or not ,because we had been received letter says the taste is not good. the main reason is that customer didn't know well