Question

请帮我翻译一下英文

Thank you for contacting Online Support.
I understand you canceled your domain heiyushi.cc.As you have canceled your services, our normal process is to issue an In-Store Credit to your account which can be used immediately for additional purchases. An In-Store Credit is an account credit that can be used by selecting In-Store Credit in the shopping cart.
Please reply to this email with your confirmation to process the In-Store Credit for the canceled item(s). In lieu of an In-Store Credit, a refund directly to your payment method may be available upon request if supported by the payment processor. If a refund is processed directly to your payment method, it can take 5-7 days for the funds to be applied.

Answer 1

翻译如下：
感谢您联系在线支持。
我明白您取消了您的域名heiyushi.cc。 因为您已取消该服务，我们的正常程序是向您的帐户发放店内信用额度，您可以立即将其用于其他消费。在购物车中选择店内信用额度，便可将这笔帐户信用额用于消费了。
请回复本邮件，确认您同意我们为您所取消的服务项目支付店内信用额度。如果您原先付款的帐户允许，您也可以不选择店内信用额度，而申请将款项退回您原先付款的帐户。如果将款项退回您原先的付款帐户，该笔款项可能会需要5－7天才能到帐。

希望有帮助。

Answer 2

感谢您联系在线支持。
一个在商店的信用是信用帐户，可以选择在商店信用卡购物车中的应用。
在商店的信用代替，直接退款给您的付款方法可根据要求提供的付款处理器支持。如果退票处理直接向您的付款方法，它可以适用于资金采取5-7天。