淘宝购物不满意,直接拒收,如何申请退款?
淘宝网上定一件东西,但是店家发货的时候临时给我说没有货了,并给了我一个同类其它产品的推荐连接。我没仔细看,因为很晚了,有些困意,迷乎中就答应了。但是过了困意以后就不想要了...
淘宝网上定一件东西,但是店家发货的时候临时给我说没有货了,并给了我一个同类其它产品的推荐连接。我没仔细看,因为很晚了,有些困意,迷乎中就答应了。但是过了困意以后就不想要了,可店家已发货。现在我该怎么申退?淘宝申退里,有已收到、未收到。等货到我这以后,我是直接拒收的(邮费我出),我该如果进行推款申请(该选已收,还是未收)…麻烦请说详细点、谢谢!!
展开
21个回答
2022-12-07 · 百度认证:IT168官方账号,优质数码领域创作者
关注
展开全部
淘宝购物不满意直接拒收可以在我的淘宝-已买到的宝贝-拒收订单-申请退款。具体操作步骤如下:
(1)进入淘宝网首页。
/iknow-pic.cdn.bcebos.com/cb8065380cd79123dad5af7fa2345982b2b78087"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/cb8065380cd79123dad5af7fa2345982b2b78087?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/cb8065380cd79123dad5af7fa2345982b2b78087"/>
(2)点击我的淘宝。
/iknow-pic.cdn.bcebos.com/9825bc315c6034a821c7838ac413495409237697"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/9825bc315c6034a821c7838ac413495409237697?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/9825bc315c6034a821c7838ac413495409237697"/>
(3)点击已买到的宝贝。
/iknow-pic.cdn.bcebos.com/359b033b5bb5c9ea2ead3be8da39b6003af3b35a"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/359b033b5bb5c9ea2ead3be8da39b6003af3b35a?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/359b033b5bb5c9ea2ead3be8da39b6003af3b35a"/>
(4)进入已买到的宝贝页面。
/iknow-pic.cdn.bcebos.com/902397dda144ad340911bc8cdfa20cf431ad850a"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/902397dda144ad340911bc8cdfa20cf431ad850a?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/902397dda144ad340911bc8cdfa20cf431ad850a"/>
(5)找到拒收商品订单点击退款/退货。
/iknow-pic.cdn.bcebos.com/3c6d55fbb2fb431677bb41712fa4462309f7d310"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/3c6d55fbb2fb431677bb41712fa4462309f7d310?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/3c6d55fbb2fb431677bb41712fa4462309f7d310"/>
(6)点击我要退款无需退货。
/iknow-pic.cdn.bcebos.com/e4dde71190ef76c6c98ac0209216fdfaaf516764"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/e4dde71190ef76c6c98ac0209216fdfaaf516764?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/e4dde71190ef76c6c98ac0209216fdfaaf516764"/>
(7)服务类型仅退款货物状态未收到货。
/iknow-pic.cdn.bcebos.com/d50735fae6cd7b89030c3788002442a7d9330e5c"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/d50735fae6cd7b89030c3788002442a7d9330e5c?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/d50735fae6cd7b89030c3788002442a7d9330e5c"/>
(8)选择退款原因。
/iknow-pic.cdn.bcebos.com/d0c8a786c9177f3e1194fe067fcf3bc79f3d561c"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/d0c8a786c9177f3e1194fe067fcf3bc79f3d561c?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/d0c8a786c9177f3e1194fe067fcf3bc79f3d561c"/>
(9)填写退款说明上传凭证等信息。
/iknow-pic.cdn.bcebos.com/f2deb48f8c5494eebd59021222f5e0fe99257e45"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/f2deb48f8c5494eebd59021222f5e0fe99257e45?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/f2deb48f8c5494eebd59021222f5e0fe99257e45"/>
(10)点击提交。
/iknow-pic.cdn.bcebos.com/8d5494eef01f3a297d1ed7c59625bc315d607ce2"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/8d5494eef01f3a297d1ed7c59625bc315d607ce2?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/8d5494eef01f3a297d1ed7c59625bc315d607ce2"/>
(1)进入淘宝网首页。
/iknow-pic.cdn.bcebos.com/cb8065380cd79123dad5af7fa2345982b2b78087"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/cb8065380cd79123dad5af7fa2345982b2b78087?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/cb8065380cd79123dad5af7fa2345982b2b78087"/>
(2)点击我的淘宝。
/iknow-pic.cdn.bcebos.com/9825bc315c6034a821c7838ac413495409237697"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/9825bc315c6034a821c7838ac413495409237697?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/9825bc315c6034a821c7838ac413495409237697"/>
(3)点击已买到的宝贝。
/iknow-pic.cdn.bcebos.com/359b033b5bb5c9ea2ead3be8da39b6003af3b35a"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/359b033b5bb5c9ea2ead3be8da39b6003af3b35a?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/359b033b5bb5c9ea2ead3be8da39b6003af3b35a"/>
(4)进入已买到的宝贝页面。
/iknow-pic.cdn.bcebos.com/902397dda144ad340911bc8cdfa20cf431ad850a"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/902397dda144ad340911bc8cdfa20cf431ad850a?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/902397dda144ad340911bc8cdfa20cf431ad850a"/>
(5)找到拒收商品订单点击退款/退货。
/iknow-pic.cdn.bcebos.com/3c6d55fbb2fb431677bb41712fa4462309f7d310"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/3c6d55fbb2fb431677bb41712fa4462309f7d310?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/3c6d55fbb2fb431677bb41712fa4462309f7d310"/>
(6)点击我要退款无需退货。
/iknow-pic.cdn.bcebos.com/e4dde71190ef76c6c98ac0209216fdfaaf516764"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/e4dde71190ef76c6c98ac0209216fdfaaf516764?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/e4dde71190ef76c6c98ac0209216fdfaaf516764"/>
(7)服务类型仅退款货物状态未收到货。
/iknow-pic.cdn.bcebos.com/d50735fae6cd7b89030c3788002442a7d9330e5c"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/d50735fae6cd7b89030c3788002442a7d9330e5c?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/d50735fae6cd7b89030c3788002442a7d9330e5c"/>
(8)选择退款原因。
/iknow-pic.cdn.bcebos.com/d0c8a786c9177f3e1194fe067fcf3bc79f3d561c"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/d0c8a786c9177f3e1194fe067fcf3bc79f3d561c?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/d0c8a786c9177f3e1194fe067fcf3bc79f3d561c"/>
(9)填写退款说明上传凭证等信息。
/iknow-pic.cdn.bcebos.com/f2deb48f8c5494eebd59021222f5e0fe99257e45"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/f2deb48f8c5494eebd59021222f5e0fe99257e45?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/f2deb48f8c5494eebd59021222f5e0fe99257e45"/>
(10)点击提交。
/iknow-pic.cdn.bcebos.com/8d5494eef01f3a297d1ed7c59625bc315d607ce2"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/8d5494eef01f3a297d1ed7c59625bc315d607ce2?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/8d5494eef01f3a297d1ed7c59625bc315d607ce2"/>
展开全部
未收到货就选未收到,货到时拒收,你不用出运费,否则后面申请退款你会很麻烦。建议申请退款前先跟卖家沟通,讲事实,摆道理,卖家同意后再申请;(如果卖家不同意你也有权申请退款,这时卖家不配合时,可以申请淘宝客服介入处理)。还有不懂可再追问或者在淘宝首页右上角点联系客服选人工服务咨询。
本回答被网友采纳
已赞过
已踩过<
评论
收起
你对这个回答的评价是?
展开全部
首先现在网购无论哪个平台都是强制卖家支持七天无理由退货的,就算签收了,七天内都是可以无理由退货的,而且有运费险的商品都不需要自己承担运费(需要先行垫付寄回运费,退货完成后自动赔付到买家支付宝)。你这种情况,快递到了直接拒收可以避免运费纠纷,然后直接发起退款申请即可,选择未收到,不必跟卖家商量。不过购物尽量不要发生这种情况,毕竟浪费了卖家一趟运费,还给卖家增加了退货率~
已赞过
已踩过<
评论
收起
你对这个回答的评价是?
推荐律师服务:
若未解决您的问题,请您详细描述您的问题,通过百度律临进行免费专业咨询