Question

翻译摘要（中—>英）CRM系统

请翻译地标准些，用被动语态，谢谢了！以下为要翻译的内容：

本论文主要介绍了基于MVC设计模式的客户关系管理系统的设计，并写了DAO、VO、JavaBean、验证码、过滤器的设计与实现方法。本系统的开发平台为免费的开源平台，是以mysql为数据库开发平台，tomcat为应用服务器，采用了Eclipse构建，并结合了CRM管理理念。系统主要实现了客户信息管理、客户来电管理、客户回访管理、客户重要信息提醒等功能。系统具有跨平台、界面简洁、用户操作简单、良好的扩展性和可维护性等优点。

关键词：MVC 客户关系管理 DAO 验证码 过滤器

Answer 1

This paper introduced the MVC design pattern based on the customer relationship management system designed and wrote the DAO, VO, JavaBean, verification code, filters, the design and implementation methods. The system development platform to a free open-source platform for a mysql database development platform, tomcat for the application server, using the Eclipse Construction, and combines the concept of CRM management. System achieved a major customer information management, customer call management, customer visit management, customer information important to remind, and other functions. A cross-platform system, the interface is simple and user simple, good scalability and maintainability, and other advantages.