Question

请大家帮我翻译下很急的 用英语 不要机器 谢谢大家 我们是做油画的 客户说没有收到我们的画 但是我们没

很抱歉，我们查询了我们全部的记录，都没有找到您付款的信息。
您确定你之前已经成功付款成功了吗？请您把您付款的订单号给我们下，我们可以再次查询。
也请您核对下您银行的记录看是否有成功支付。

Answer 1

I am sorry to say that there is no any payment information on our record. please ensure you have paid sucessfully, and also offer us the bill of payment for our follow. So please double check whether you paid sucessfully on your bank record.

Answer 2

I am very sorry that we have checked all records we have.But unfortunately,your payment information is not found.
Are you sure you have made a successful payment ?If yes please send us your payment term number then we can have a double check.
Also,Please have a check your banking historical reference.

Answer 3

I'm sorry, we query all of our records, did not find your payment information. Before you make sure you have pay a success? Please put your payment order number to us, we can again query. Please record your bank you check to see if a successful payment.

Answer 4

I'm sorry。 After we checked all the records, we still cannot find your payment information. Are you sure you have already made the payment successfully? Could you give us your payment order number, so we can check it again. Please check your bank records again to make sure you made the payment successfully.

Answer 5

I‘m very sorry,we find all of our's record and we couldn't find your payment.
are you sure you had payed successfully,pls give the payment transaction code to us and we will inquire again,and pls check your bank record to see if it was payed successfully.thanks.