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VALUE-AT-RISKINITSERVICESCONTRACTSRobertJ.KauffmanW.P.CareyChairinInformationSystems,...
VALUE-AT-RISK IN IT SERVICES CONTRACTS
Robert J. Kauffman
W. P. Carey Chair in Information Systems,
and Professor of Finance and Supply Chain Management
W. P. Carey School of Business
Arizona State University
(on leave from the University of Minnesota in 2006-2007)
Ryan Sougstad
MIS Research Center
Carlson School of Management
University of Minnesota
Last revised: October 24, 2006
______________________________________________________________________________
ABSTRACT
As information systems (IS) and technology solutions become increasingly service-driven, managers are faced with the task of choosing parameters such as service-levels, pricing, and contract duration. Information technology (IT) services vendors manage portfolios of contracts in which parameters, decided at inception, are often subject to future risks. The contract profit maximization decision may adversely affect the risk position of the firm’s portfolio of services contracts.
We propose a model to inform vendors on setting optimal parameters for IS contracts subject to acceptable levels of risk. The analytic model presented draws from IS economics research and the principles of value-at-risk (VaR) from financial economics. We provide examples which illustrate the trade-offs of profit maximizing contractual decisions to portfolio profit-at-risk (PaR). The contribution of this research is the application of VaR analysis to IS contractual decisions and the conceptualization of an economic model of IS service contracts which embeds value-at-risk constraints. 展开
Robert J. Kauffman
W. P. Carey Chair in Information Systems,
and Professor of Finance and Supply Chain Management
W. P. Carey School of Business
Arizona State University
(on leave from the University of Minnesota in 2006-2007)
Ryan Sougstad
MIS Research Center
Carlson School of Management
University of Minnesota
Last revised: October 24, 2006
______________________________________________________________________________
ABSTRACT
As information systems (IS) and technology solutions become increasingly service-driven, managers are faced with the task of choosing parameters such as service-levels, pricing, and contract duration. Information technology (IT) services vendors manage portfolios of contracts in which parameters, decided at inception, are often subject to future risks. The contract profit maximization decision may adversely affect the risk position of the firm’s portfolio of services contracts.
We propose a model to inform vendors on setting optimal parameters for IS contracts subject to acceptable levels of risk. The analytic model presented draws from IS economics research and the principles of value-at-risk (VaR) from financial economics. We provide examples which illustrate the trade-offs of profit maximizing contractual decisions to portfolio profit-at-risk (PaR). The contribution of this research is the application of VaR analysis to IS contractual decisions and the conceptualization of an economic model of IS service contracts which embeds value-at-risk constraints. 展开
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风险值在资讯科技服务合约
作者Robert J.考夫曼
瓦特页凯里主席在信息系统,
和金融学教授和供应链管理
瓦特页凯里商学院
亚利桑那州立大学
(休假,由美国明尼苏达大学的在2006-2007年)
瑞安sougstad
管理信息系统研究中心
卡尔森管理学院
明尼苏达大学
上一次调整是: 2006年10月24日
______________________________________________________________________________
摘要
作为信息系统(是)和技术解决方案,日益服务为主导,经理面临的任务,选择参数,如服务水平,价格和合同期限。信息技术( IT )服务供应商的管理范畴的合同在其中的参数,决定在成立之初,往往受到今后的风险。合同利润最大化的决定,可能会产生不利影响的风险状况,该公司的投资组合的服务合约。
我们提出一个模型,告知供应商设置的最佳参数是合同受可接受的风险程度。分析模型介绍了提请是从经济学研究和原则,风险值(无功)由金融经济学。我们所提供的例子,说明了贸易帐利润最大化的合同决定投资组合的利润在险(杆) 。的贡献,这项研究是应用的VAR分析是合同的决定和概念化的经济模式的是服务合同,其中嵌入风险值的限制。
作者Robert J.考夫曼
瓦特页凯里主席在信息系统,
和金融学教授和供应链管理
瓦特页凯里商学院
亚利桑那州立大学
(休假,由美国明尼苏达大学的在2006-2007年)
瑞安sougstad
管理信息系统研究中心
卡尔森管理学院
明尼苏达大学
上一次调整是: 2006年10月24日
______________________________________________________________________________
摘要
作为信息系统(是)和技术解决方案,日益服务为主导,经理面临的任务,选择参数,如服务水平,价格和合同期限。信息技术( IT )服务供应商的管理范畴的合同在其中的参数,决定在成立之初,往往受到今后的风险。合同利润最大化的决定,可能会产生不利影响的风险状况,该公司的投资组合的服务合约。
我们提出一个模型,告知供应商设置的最佳参数是合同受可接受的风险程度。分析模型介绍了提请是从经济学研究和原则,风险值(无功)由金融经济学。我们所提供的例子,说明了贸易帐利润最大化的合同决定投资组合的利润在险(杆) 。的贡献,这项研究是应用的VAR分析是合同的决定和概念化的经济模式的是服务合同,其中嵌入风险值的限制。
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