Question

请英语高手帮我翻译一下我的论文摘要，谢谢。在线翻译的就不要了

随着经济的发展和社会信息化程度的提高，人们的生活质量和工作效率也越来越高，消费者对企业的服务质量也提出了越来越高的要求，快速消费品行业的竞争也异常激烈。为了满足消费者的要求，更好地服务于客户，使企业在激烈的市场竞争中占有一席之地，搭建一流的客户服务系统已成为企业发展的必然。
武进新兴公司是一家销售各种副食品的公司，企业客服管理系统将系统与客户反馈信息融合为一个整体，对所有通过电子邮件反馈的信息进行记录，对客户资料归档并进行汇总；服务记录实现数据库管理，管理员与客服人员可以随时跟踪查询，将客户的意见进行处理归档，并可以生成相应的数据报表；对所有服务进行客户回访；分析客户反馈回来的信息提供全方位的服务。本系统设计包含的主要功能有：基本设置、用户管理、信息查询、邮件管理、信息管理，系统帮助。

Answer 1

With economic development and social information of the extent of the increase, people's life quality and efficiency of higher and higher, consumers on the quality of services enterprises also made increasing demands, fast moving consumer goods industries also unusually fierce competition. In order to meet the demands of consumers, to better serve customers, so that enterprises in the fierce competition in the market a place built first-class customer service system has become a necessity in the development of enterprises.
Wujin emerging is a company that sells a variety of non-staple food companies and enterprises will be customer service management system and customer feedback systems integration as a whole, by e-mail feedback to all the information recorded, the customer data archiving and aggregate; services Database records management, administrators and staff can call at any time tracking and tracing, feedback from archiving process, and can generate corresponding data statements for all services, the re-analysis of customer feedback information back provide a full range of services . The system design includes the main features are: basic settings, user management, information, e-mail management, information management, systems help.

Answer 2

楼主机译吧