Question

PS cc安装总是失败

Exit Code: 6
Please see specific errors below for troubleshooting. For example, ERROR: DF012, DF023,D ...

-------------------------------------- Summary --------------------------------------

- 0 fatal error(s), 16 error(s)

----------- Payload: Recommended Common Fonts Installation 3.0.0.0 {4574D206-D61E-4555-B146-A16B01985E0B} -----------

ERROR: DF012: Unable to find file(Seq 6)

ERROR: DF024: Unable to preserve original file at "C:\Windows\Fonts\ACaslonPro-Regular.otf" Error 32 另一个程序正在使用此文件，进程无法访问。(Seq 6)

----------- Payload: Recommended Common Fonts Installation x64 3.0.0.0 {9CA50986-FAD4-48DC-8362-1C2E201900BE} -----------

ERROR: DF012: Unable to find file(Seq 7)

ERROR: DF024: Unable to preserve original file at "C:\Windows\Fonts\ACaslonPro-Regular.otf" Error 32 另一个程序正在使用此文件，进程无法访问。(Seq 7)

----------- Payload: Required Common Fonts Installation 3.0.0.0 {2A5D70AD-E4C3-4C3D-A18F-38B1CA51CE47} -----------

ERROR: DF012: Unable to find file(Seq 6)

ERROR: DF024: Unable to preserve original file at "C:\Windows\Fonts\AdobeArabic-Regular.otf" Error 32 另一个程序正在使用此文件，进程无法访问。(Seq 6)

ERROR: DF023: Unable to delete file copy at "C:\Windows\Fonts\AdobeArabic-BoldItalic.otf" Error 5 拒绝访问。. Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.(Seq 4)

ERROR: DW063: Error rolling back command ARKMoveFileCommand(Seq 4)

ERROR: DF024: Unable to restore file at "C:\Windows\Fonts\AdobeArabic-BoldItalic.otf" from backup at "C:\adobeTemp\backup\adobetmp19099597" Error 5 拒绝访问。. Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.(Seq 4)

ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 4)

----------- Payload: Required Common Fonts Installation x64 3.0.0.0 {FDA0F184-FB72-47E7-A8DB-FF7D25E8BF8C} -----------

ERROR: DF012: Unable to find file(Seq 7)

ERROR: DF024: Unable to preserve original file at "C:\Windows\Fonts\AdobeArabic-Regular.otf" Error 32 另一个程序正在使用此文件，进程无法访问。(Seq 7)

ERROR: DF023: Unable to delete file copy at "C:\Windows\Fonts\AdobeArabic-BoldItalic.otf" Error 5 拒绝访问。. Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.(Seq 5)

ERROR: DW063: Error rolling back command ARKMoveFileCommand(Seq 5)

ERROR: DF024: Unable to restore file at "C:\Windows\Fonts\AdobeArabic-BoldItalic.otf" from backup at "C:\adobeTemp\backup\adobetmp19129601" Error 5 拒绝访问。. Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.(Seq 5)

ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 5)

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System Requirements

Answer 1

PS cc安装总是失败
出现这种情况一般有2种可能。
一、可能是兼容模式和权限问题。解决方法：找到photoshop程序图标，单击右键，选择“属性”，弹出如下对话框，切换到兼容性选项卡，勾选“以兼容模式运行这个程序”，并勾选“以管理员身份运行此程序”即可。

二、如果下载的是官方正版的photoshop cs6，在安装过程中，出现如下 ps cs6安装失败 安装遇到错误。可能是此计算机上存在冲突的或预发布的Adobe photoshop CS6版本，或者当前计算机中安装有其他Adobe的盗版软件！
解决方法：

1、找到并删除下面的文件夹：
C:\Program Files\Common Files\Adobe\C:\Program Files(x86)\Common Files\Adobe\
2、重新安装CS6，如果可以安装，恭喜你，如果还不行，看下一步
3、下载并安装Adobe Creative Suite Cleaner Tool
Windows版：adobe_creative_suite_cleaner_tool_windows.zip(大小6288k,下载次数:310)
　　4、运行Adobe Creative Suite Cleaner Tool，清理之前安装的PS，清理后再次安装CS6。
PS cc安装总是失败

Answer 2

应该是你之前安装过这个软件，彼此有冲突，你卸载重新试试；
或者你在安装的时候运行了Adobe的其他产品，如果是这样，关闭软件后安装就可以了。

Answer 3

之前装过没有？