请帮忙翻译这句话为英文?

您好,我们收到你的纠纷信息,但是我们没看懂你发来的信息内容。这个订单没有物流跟踪信息是因为第一次寄的时候发的是香港小包,最近香港海关检查的很严格,没有通海关检查被退回来了... 您好,我们收到你的纠纷信息,但是我们没看懂你发来的信息内容。
这个订单没有物流跟踪信息是因为第一次寄的时候发的是香港小包,最近香港海关检查的很严格,没有通海关检查被退回来了,物流公司给我们转发了新加坡小包,我们问了物流公司,包裹已经寄出去了,没法退回来了。
能否先取消这个订单的纠纷,如果确实没收到货,我们会给您退回全款的,您看如何?
我们非常抱兼给您带来不便,同时也希望您的体谅理解,我们将非常感谢您!
新的跟踪号(新加波邮局):RF167141820SG
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明朝的神机
2013-09-23 · TA获得超过4.6万个赞
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Hello,we have received your conflict message,but we didn't know your message contents.
This order didn't have the delivery track information because we sent Hong Kong little bags when we sent it first.Hong Kong custom has checked them strictly recently.It was denied by the custom.Delivery company then forwarded the Singlish little bags.We asked the delivery company and the package had been delivered.It couldn't be denied.
Could you cancel the order's conflict?It you don't receive the delivery,we will refund fully.Do you agree?
We're very sorry about your unconvience.We hope that you can understand us.We'll thank you very much!
New Track Number(Singlish post office):RF167141820SG
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雪水飘飘
2012-06-20 · TA获得超过1.3万个赞
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第三届“蓝桥杯”全国软件专业人才设计大赛初赛-广东省赛区一等奖
The Third National Professional Software Engineering "Blue Bridge Cup" Design Contest Guangdong Province Preliminary Round First Prize.

第三届“蓝桥杯”全国软件专业人才设计大赛总决赛二等奖
The Third National Professional Software Engineering "Blue Bridge Cup" Design contest Preliminary Round Second Prize.

我把 蓝桥杯 翻译成 Blue Bridge Cup. 如果想保持原名,可以直接用 拼音 来代替:"Lan Qiao Cup"

自己翻译的,希望对你有帮助——♥
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baiheyezi123
2013-10-05
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Hello, we have received your dispute information, but we didn't understand the information you sent. This order without logistics tracking information is because for the first time sent when the hair is Hongkong packet, the recent Hongkong customs is very strict, no sea off check was returned, the logistics company to forward the Singapore packet to us, we asked the logistics company, the parcel has been sent out, can't come back. Can you cancel this order dispute, if you do not receive the goods, we will give you back to the money, you see? We hold and the inconvenience to you, also hope you understand, we will be very grateful to you! The new tracking number (Singapore Post Office): RF167141820SG
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wxr1257004362
2013-09-27 · TA获得超过1602个赞
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Hello, we have received your dispute information, but we didn't understand the information you sent.
This order without logistics tracking information is because for the first time sent when the hair is Hongkong packet, the recent Hongkong customs is very strict, no sea off check was returned, the logistics company to forward the Singapore packet to us, we asked the logistics company, the parcel has been sent out, can't come back.
Can you cancel this order dispute, if you do not receive the goods, we will give you back to the money, you see?
We hold and the inconvenience to you, also hope you understand, we will be very grateful to you!
The new tracking number (Singapore Post Office): RF167141820SG
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绿卡2013
2013-10-03
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Hello, we received your dispute information, but we don't understand you sent information content.
This order no logistics tracking information because the first time send is Hong Kong packet to send, the recent Hong Kong customs inspection is very strict, didn't pass the customs check was returned as undeliverable, logistics company give us forwarding the Singapore packets, we ask the logistics company, parcel has been sent out, can't come back.
Disputes can cancel the order first, if it confiscated the arrival of the goods, we will give you return full, how do you see?
And we are very inconvenient for you, also hope you understand understand, we will thank you very much!
The new tracking number (Singapore post office) : RF167141820SG
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