Question

请大神帮忙翻译成英文！！！！！

Pls check if below trucker approached your side for empty pick up on Apr 29?
Have you rejected empty release to them? ---这是客户的提问！！

很抱歉出现这样的事，据了解我们当天的放柜操作都是正常的，在场有80个40尺柜，一直到第二天我们的40尺柜都基本放完了。至于下面所说的司机提不到柜，是否存在其他原因而提不到柜又或者是司机跑错地放了。如果客户的提柜地点是在我们仓存的，我们都是正常放柜，我们是绝不允许有拒绝客户提柜这种事情出现的。（这里的柜是---货柜集装箱）
用英文帮我翻译下面的话：感谢！！！

很抱歉出现这样的事，据了解我们当天的放柜操作都是正常的，在场有80个40尺柜，一直到第二天我们的40尺柜都基本放完了。至于下面所说的司机提不到柜，是否存在其他原因而提不到柜又或者是司机跑错地放了。如果客户的提柜地点是在我们仓存的，我们都是正常放柜，我们是绝不允许有拒绝客户提柜这种事情出现的。（这里的柜是---货柜集装箱）

Answer 1

你好，可翻译为：
I am sorry for making it happen like that.It`s known to us that the intraday operation of placing containers was entirely normal.There were eighty 40-feet containers on the scene and there were all finished placing basically.As for the following words being said that the drivers couldn`t pick up the containers,I doubt if there were some reseaons existing for the containers weren`t picked up or they were placed wrongly(wrong也可）by the drivers. We promise that we all place the containers normally if the clients choose to pick up the containers from our storehouses.And we promise that we never refuse to pick up the containers for clients.
满意请采纳，谢谢！

Answer 2

I'm sorry to appear such things, as we have learned on the day we put ark operation are normal, there is 80 40 foot container, until the next day our 40 foot container basic put out. As for the following driver can't mention ark, if there are other reasons can't mention ark or the driver ran to put a wrong. If the customer place of container is in our warehouse inventory, we are all normal put the ark, we are not allowed to have refused to customer mention ark that sort of thing. (where the ark is container container) -
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