淘宝申请退货退款是不是要先确认收货,才能退货退款
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2022-12-08 · 百度认证:IT168官方账号,优质数码领域创作者
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不需要确认收货就能够退款,但如果已经收到货物,需要将商品寄给卖家,卖家才能同意你的退款申请。
具体操作有如下几个步骤:
一、首先需要在手机上打开“淘宝”App,进入到“我的淘宝”页面,点击“待收货”。
/iknow-pic.cdn.bcebos.com/37d12f2eb9389b5087977b018b35e5dde7116e7d"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/37d12f2eb9389b5087977b018b35e5dde7116e7d?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/37d12f2eb9389b5087977b018b35e5dde7116e7d"/>
二、在“待收货”中找到需要退货的商品,点击进入订单详情。
/iknow-pic.cdn.bcebos.com/9d82d158ccbf6c816eb9b7bbb23eb13532fa40d3"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/9d82d158ccbf6c816eb9b7bbb23eb13532fa40d3?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/9d82d158ccbf6c816eb9b7bbb23eb13532fa40d3"/>
三、在“订单详情”页面点击“退货”。
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四、如果是已经收到商品,点击第二步“退货退款”。
/iknow-pic.cdn.bcebos.com/55e736d12f2eb9385dd8e0a1db628535e5dd6f28"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/55e736d12f2eb9385dd8e0a1db628535e5dd6f28?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/55e736d12f2eb9385dd8e0a1db628535e5dd6f28"/>
五、在“申请退款”页面点击“退款原因”。
/iknow-pic.cdn.bcebos.com/80cb39dbb6fd5266ce59b947a518972bd4073676"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/80cb39dbb6fd5266ce59b947a518972bd4073676?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/80cb39dbb6fd5266ce59b947a518972bd4073676"/>
六、选择“退款原因”后提交,将受到的商品寄回给卖家,然后等待卖家同意退款申请就好。
/iknow-pic.cdn.bcebos.com/472309f790529822f27dbc90d9ca7bcb0a46d413"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/472309f790529822f27dbc90d9ca7bcb0a46d413?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/472309f790529822f27dbc90d9ca7bcb0a46d413"/>
具体操作有如下几个步骤:
一、首先需要在手机上打开“淘宝”App,进入到“我的淘宝”页面,点击“待收货”。
/iknow-pic.cdn.bcebos.com/37d12f2eb9389b5087977b018b35e5dde7116e7d"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/37d12f2eb9389b5087977b018b35e5dde7116e7d?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/37d12f2eb9389b5087977b018b35e5dde7116e7d"/>
二、在“待收货”中找到需要退货的商品,点击进入订单详情。
/iknow-pic.cdn.bcebos.com/9d82d158ccbf6c816eb9b7bbb23eb13532fa40d3"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/9d82d158ccbf6c816eb9b7bbb23eb13532fa40d3?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/9d82d158ccbf6c816eb9b7bbb23eb13532fa40d3"/>
三、在“订单详情”页面点击“退货”。
/iknow-pic.cdn.bcebos.com/962bd40735fae6cd5d85313201b30f2442a70fab"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/962bd40735fae6cd5d85313201b30f2442a70fab?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/962bd40735fae6cd5d85313201b30f2442a70fab"/>
四、如果是已经收到商品,点击第二步“退货退款”。
/iknow-pic.cdn.bcebos.com/55e736d12f2eb9385dd8e0a1db628535e5dd6f28"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/55e736d12f2eb9385dd8e0a1db628535e5dd6f28?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/55e736d12f2eb9385dd8e0a1db628535e5dd6f28"/>
五、在“申请退款”页面点击“退款原因”。
/iknow-pic.cdn.bcebos.com/80cb39dbb6fd5266ce59b947a518972bd4073676"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/80cb39dbb6fd5266ce59b947a518972bd4073676?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/80cb39dbb6fd5266ce59b947a518972bd4073676"/>
六、选择“退款原因”后提交,将受到的商品寄回给卖家,然后等待卖家同意退款申请就好。
/iknow-pic.cdn.bcebos.com/472309f790529822f27dbc90d9ca7bcb0a46d413"target="_blank"title="点击查看大图"class="ikqb_img_alink">/iknow-pic.cdn.bcebos.com/472309f790529822f27dbc90d9ca7bcb0a46d413?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto"esrc="https://iknow-pic.cdn.bcebos.com/472309f790529822f27dbc90d9ca7bcb0a46d413"/>
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2018-07-26 · 知道合伙人生活技巧行家
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不需要。
确认收货是指买家收到货物,没有任何那问题,这样卖家就收到货款,无法申请退货。
买家需要先申请退货退款,然后跟卖家索要退货地址。等到卖家收到买家退回去的货物,确认无误就可以成功退款。
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